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Oferty pracy: Information Technology - Wrocław, dolnośląskie

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Job Post Details

Informatica Support Engineer
Seargin
Wrocław, dolnośląskie
Kontrakt B2B
Aplikacja w witrynie firmy

Opis stanowiska

Brak informacji o wynagrodzeniu
Prywatna opieka medyczna, Pakiety i karty sportowe
Kontrakt B2B
Od Wrocław, dolnośląskie

Pełny opis stanowiska

Location

Hybrid – Wrocław

Country

Poland

Form of employment

B2B

Experience level

Mid

Apply

Responsibilities

  • Monitor Integration Platforms
    • Monitor integration platforms, analyze alerts, troubleshoot technical issues and ensure timely resolution of incidents across integration processes.
  • Provide First-Level Technical Support
    • Deliver first-level support for integration platforms by following established procedures, knowledge articles and Informatica standards.
  • Analyze Integration Requirements
    • Review business and technical requirements to identify appropriate integration solutions based on industry best practices and established methodologies.
  • Support Environment Migrations
    • Collaborate with cross-functional IT teams to coordinate the migration of projects and developments across production and non-production environments.
  • Handle User Requests and Incidents
    • Manage and resolve user requests and incidents reported through helpdesk applications or Azure DevOps, providing appropriate technical assistance.
  • Investigate Integration Performance Issues
    • Identify recurring patterns, investigate performance issues in production integrations and recommend solutions to improve operational efficiency.
  • Conduct Proofs of Concept
    • Define and execute Proofs of Concept (POCs) to validate proposed integration solutions, technical approaches and operational improvements.
  • Execute Initial Data Loads
    • Perform Initial Data Loads (IDLs) to support integration processes and ensure the successful execution of data-related activities.
  • Maintain Integration Documentation
    • Learn, maintain and document new integration developments to ensure effective ongoing support and knowledge transfer.
  • Manage Incidents and Operational Improvements
    • Track incident resolution, escalate critical issues, maintain technical documentation and identify opportunities to improve operational processes.

Requirements

  • Educational Background
    • Bachelor’s degree in Computer Science, Systems Engineering or a related technical field.
  • PL/SQL Knowledge
    • Strong practical knowledge of PL/SQL, including the ability to work with database queries and technical data structures.
  • Informatica Platform Experience
    • Minimum 2 years of verifiable experience working with Informatica PowerCenter, SOA or Informatica Intelligent Cloud Services (IICS).
  • Cloud Computing Knowledge
    • Good practical experience working with cloud computing environments and supporting cloud-based integration platforms.
  • Informatica IICS Implementation
    • Hands-on experience implementing Informatica Intelligent Cloud Services (IICS), particularly Cloud Application Integration (CAI) and Cloud Data Integration (CDI).
  • IT Technical Support Experience
    • Minimum 2 years of experience providing technical support for IT platforms or systems, including incident investigation and resolution.
  • Analytical and Troubleshooting Skills
    • Strong analytical and troubleshooting abilities, with the capacity to investigate technical issues and identify appropriate solutions.
  • Communication Skills
    • Strong written and verbal communication skills, including the ability to explain technical issues and provide effective user assistance.
  • Cross-Functional Collaboration
    • Ability to work effectively with cross-functional IT teams and communicate with stakeholders at different organizational levels.
  • Time Management and Prioritization
    • Good time management skills and the ability to organize responsibilities, prioritize tasks and manage multiple support requests effectively.

What we offer

  • B2B Contract
    • Employment based on a B2B contract
  • Stable and Dynamic International Firm
    • Opportunity to work in a stable, dynamically developing international company
  • Engaging Projects and Latest IT
    • Chance to participate in interesting projects and work with the latest information technologies
  • Competitive Rates
    • Attractive remuneration rates offeres
  • Renowned International Projects
    • Involvement in the most prestigious international project
  • MultiSport and Private Medical Care
    • MultiSport and Private Medical Care


Apply & join the team

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