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Junior Customer Service Coordinator with English - job post

Accenture
4.0 na 5 gwiazdek
Warszawa, mazowieckie•Hybrydowo
Pełny etat
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Opis stanowiska

Wymiar pracy

  • Pełny etat

Lokalizacja

Warszawa, mazowieckie•Hybrydowo

Świadczenia
Na podstawie pełnego opisu stanowiska

  • Prywatna opieka medyczna
  • Ubezpieczenie na życie

Pełny opis stanowiska

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Operations drives business value and outcomes to advance our clients on their journey to intelligent operations through our innovative operating engine — SynOps. We transform business processes to achieve sustainable growth by optimizing people, technology, data and intelligence.

RECRUITMENT PROCESS IN CONNECTION WITH LONG LEAVE OF ABSENCE

Your day to day activities will include:

  • Daily follow up of projects under your assignment via various communications channels mail, teams, phone

  • Organization, planning and coordination of work between various stakeholders in order to deliver your projects scopes to our end users

  • Tracking project progress in Client tools

  • Active participation in planned and ad hoc meetings with your team and or client

  • Readiness to support your team members in solving issues

  • Reporting your activities and financial well being of your projects

  • Taking on new responsibilities as required by the dynamic nature of the deal


What do we expect:

  • Very good English - minimum C1 level.

  • Excellent self organizational skills

  • Ability to follow guidelines given by management and work independently along them

  • A can do approach and problem solving mindset

  • Resistance to stress and ability to work under time pressure

  • Experience in Customer Relations Management would be an asset

  • Experience in MS Office Apps Outlook, Excel, MSTeams, etc. would be an asset

  • Availability to work in 50/50 hybrid model from Warsaw office (Proximo II building)

What we can offer:

  • Using foreign language and new technology solutions daily, cooperating with various global Clients.

  • Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.

  • Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.

  • Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.

  • Our commitment to communities means providing opportunities for growth to individuals from different backgrounds. We positively welcome applications from all parts of the society, including people with lived experience of having refugee status, seeking asylum or supporting refugees.

  • A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.

  • Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.

  • Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.

  • Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks at terrace.)

When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

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