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Job Post Details

Team Manager - P&C Operations (People & Culture)
Scania
·
4.1
80-309 Gdańsk
•
Hybrydowo
Pełny etat

Opis stanowiska

Brak informacji o wynagrodzeniu
Ubezpieczenie na życie, Prywatna opieka medyczna
Pełny etat
Od Hybrydowo in 80-309 Gdańsk

Pełny opis stanowiska

As a Team Manager – P&C Operations, you will lead a team of HR Operations Specialists and Coordinators responsible for the consistent and compliant delivery of employee lifecycle services across a defined geography or process area. You will ensure timely processing of HR transactions, drive service quality, and actively support regional and global process improvements.

Reporting to the Head of P&C Operations, you will act as the first-line people manager, coach, and operational lead – ensuring seamless collaboration with HR Business Partners, Payroll, Global Process Owners, and in-country P&C teams.
Job Responsibilities
What You'll Do

Team Leadership & Service Delivery:
  • Oversee daily execution of P&C services such as onboarding, employee changes, mobility, offboarding, or contractor management
  • Allocate workload across the team and monitor performance against SLAs, KPIs, and compliance standards
  • Ensure accurate and timely transaction processing and resolution of employee queries
Stakeholder Collaboration:
  • Act as primary contact for in-country P&C and business stakeholders to resolve issues and ensure service excellence
  • Escalate complex or high-risk cases and support root cause analysis and resolution
  • Collaborate across teams (Payroll, HRIS, other Ops Managers) to align processes and share best practices
People Management & Development:
  • Coach, mentor, and develop team members to build capability and foster a high-performance culture
  • Provide regular feedback, facilitate career development, and support engagement initiatives
  • Act as a change ambassador during implementation of new tools, processes, or global initiatives
Compliance & Process Excellence:
  • Ensure adherence to labor law, data protection, and internal control requirements
  • Keep documentation (SOPs, process maps) accurate and up to date
  • Contribute to continuous improvement and standardization efforts within the P&C Operations function

What You Bring

Skills & Tools:
  • Fluent in English (spoken and written)
  • Proficient in SAP SuccessFactors and ServiceNow
  • Strong skills in Microsoft Office (Excel, Outlook, PowerPoint)
  • High attention to detail and organizational skills
  • Customer service mindset with strong analytical thinking
  • Operational and continuous improvement mindset

Professional Profile:
  • 5+ years of experience in HR Operations or Shared Services, including employee lifecycle processing
  • 2+ years of people management or team coordination experience
  • Solid understanding of HR systems, standard operating procedures, and compliance requirements
  • Knowledge of labor law in supported countries is an advantage
  • Experience in driving standardization and process optimization is a plus

Your Background:
  • Bachelor’s degree in Human Resources, Business Administration, or related field
  • Experience working in an international, matrixed organization is a plus
  • Demonstrated ability to lead with empathy, clarity, and accountability

What Scania Offers:
As part of the Global Knowledge Centre based in Gdańsk, you’ll enjoy:
  • Private medical care – comprehensive healthcare coverage for your wellbeing
  • Life insurance package – additional security for you and your loved ones
  • Sports card – access to Medicover program to keep you active
  • Learning & development platforms – access to ongoing education and upskilling opportunities
  • Friendly and inclusive work culture – be part of a team that values collaboration and diversity
  • Modern office environment – good coffee, chillout zones, and a space designed for focus and creativity
Ready to Lead a High-Performing HR Operations Team? Apply Today!
Join our Scania’s growing P&C Operations function and help shape the future of HR service delivery in a fast-paced, people-focused environment.
Requisition ID: 23965
Number of Openings: 1.0
Part-time / Full-time: Full-time
Permanent / Temporary: Permanent
Country/Region: PL
Location(s): Gdańsk, PL, 80-309
Required Travel: 0-25%
Workplace: Hybrid

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