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HR Process Architect – Employee Lifecycle with German (m/f/diverse) - job post

Lufthansa Group Business Services Sp. z o.o.
4.0 na 5 gwiazdek
Kraków, małopolskie•Hybrydowo
Pełny etat

Lokalizacja

Kraków, małopolskie•Hybrydowo

Świadczenia

Na podstawie pełnego opisu stanowiska

  • Darmowy parking
  • Elastyczne godziny pracy

Pełny opis stanowiska

    LOCATION
    Krakow
    EMPLOYMENT LEVEL
    Direct entry
    FUNCTION
    HR
    WORKING TIME
    Full time

TASKS

  • Act as the process architect for core Employee Lifecycle processes (Germany and globally), ensuring consistency, scalability, and compliance
  • Identify pain points, create transparent as‑is and to‑be models, design future‑state solutions, oversee implementation, and drive standardization
  • Balance big‑picture process architecture with concrete improvements, turning ideas into measurable results through structured knowledge transfer and hands‑on support
  • Translate process and business requirements into IT specifications and collaborate closely with IT teams on business concepts, system enhancements, and digital HR solutions (e.g., SAP SuccessFactors, ServiceNow)
  • Assess processes across time, cost, and quality dimensions, identify improvement opportunities, and develop data‑driven process roadmaps that enable sustainable, scalable transformation
  • Work with diverse stakeholders across countries and functions, ensuring alignment on objectives, priorities, and progress throughout projects
  • Perform all other duties assigned or delegated by supervisors

BEHIND THE SCENES

Lufthansa Group Business Services

  • New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance (rondo Matecznego)

Lufthansa Group Business Services

Work-life-balance

Development

Employee

Benefits

BENEFITS

Free parking
Flight privileges
Relocation support
Employee events
Hybrid working possible
Flexible working hours
Development programs / Training options
Health Plan
Lockers for cyclists / sportsmen

REQUIREMENTS

  • 3+ years of professional experience in Process Management or Project Management, preferably within HR Services
  • Strong process mindset with a clear sense of end-to-end ownership
  • Solid knowledge of process and project management methodologies
  • Ability to work independently, prioritize effectively, and drive change
  • High interest in HR transformation and innovative HR solutions
  • Strong communication and stakeholder-management skills in an international environment
  • Very good command of German (C1) and English (minimum B2)
  • Nice to have: experience with SAP SuccessFactors and ServiceNow
  • CV/Resume required
  • Must possess permit to work in Poland

The salary offer for this position will be presented after the interview stage, at the time of extending an employment offer, allowing sufficient time to review and discuss the proposed terms of employment and compensation.

COMPANY

About Lufthansa Group Business Services Sp. z o.o.

Lufthansa Group Business Services GmbH (LGBS) is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire company in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves. It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation. As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.
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