We’re looking for a Customer Order Specialist to join our Order Management North District in Consumer Chanel Team in Warsaw Office.

Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our industry.

As the world leader in lighting, we’re constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we’re breaking new grounds in data analytics, AI, and smart homes, offices, cities and more!

Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.

As a Customer Order Specialist you’ll be responsible for order book management taking full ownership of executing actions and performing customer inquiries.

We’re on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch!

What you’ll do

• Monitoring e-ordering and placing orders in SAP.
• Daily routine of checks for order confirmation.
• Monitor e-invoicing and issuing invoices according to customer requirements.
• Solving customer complaints.
• Close collaboration with clients in assuring after-sales support.

Your qualifications

• Maximum 1 year after graduation (Bsc or Msc)
• At least C1 Polish language skills (oral and written) plus English B2 level are a MUST
• Previous experience in similar role in customer service and operations domain.
• Basic knowledge of sales, pricing and project management processes.
• SAP/ EDI knowledge - nice to have.
• Positive attitude and proactivity.
• Stakeholder management skills and ability to build efficient collaboration with commercial & sales.
• Client centric attitude.
• Problem solving skills.

What you’ll get in return…

Competitive salary and bonus

Multisport card and private medical care ‍ ‍ Career growth and professional development opportunities Working in multinational and diverse working culture in the company with strong sustainability values Lot of fun in participating in our well-being and team building activities: webinars, team building sessions, half day off to celebrate your birthday day, cafeteria with funds for various activities Extra occasional funds and benefits (Christmas, Kid’s Day, other) Volunteering activities Discount for Signify and Philips products Learning opportunities: e-learning platform with a wide portfolio of courses and tutorials, mentoring programs

We’re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.

See #SignifyLife through the eyes of our employees!