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    • At least 1 year of hospitality or customer service experience.
    • You will also uphold the highest of service standards in line with the Emirates Fly Better…
    • Adhere to departmental metrics and goals while consistently delivering excellent customer service.
    • Minimum of 1 year of experience in customer service or call…
    • Some professional experience in customer service or administration area, candidates after internships within logistic area are also very welcomed.
    • Update customer information in the customer service system/CRM during and after each call.
    • Responsible for working in a team environment to provide an…
    • Data management in internal systems.
    • Communication with contractors (clients) regarding administrative matters.
    • Support for sales and administration teams.
    • Operations drives business value and outcomes to advance our clients on their journey to intelligent operations through our innovative operating engine — SynOps…
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    • 6 ustawy z dnia 14 czerwca 2024 r. o ochronie sygnalistów (Dz. U. z 2024 r. poz.
    • Experience in customer service or administration – ideally in FMCG consumer goods.
    • Processing incoming customer orders – email & EDI;
    • Experienced in customer service or a similar client-facing role.
    • Identify and report recurring issues or customer feedback to improve service quality.
    • Experience in export operations, customer service, or international order processing; experience with non-EU and Arabic-speaking markets is a strong advantage.
    • A focus on producing accurate, high-quality work and take full ownership of each customer interaction.
    • In your role as a Customer Support Representative, you…
    • Update customer tracking sheets with:
    • Understand that responsiveness and visibility directly impact customer trust.
    • This is not a passive support role.
    • Manage any customer request as applicable and shares all customers information including customer forecasts with colleagues from neighbouring functions.
    • This is a full-time remote job with flexible schedule.
    • Interacting between clients and programmers/sysadmins.
    • Have Intermediate-to-advance English proficiency (…
    • Aufgeschlossene Persönlichkeit mit starkem Interesse daran, Kundenbedürfnisse zu verstehen und eine herausragende Kundenerfahrung zu schaffen.

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Job Post Details

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Sales Director Residential - job post

Carrier
3.8 na 5 gwiazdek
Warszawa, mazowieckie•Zdalnie
Pełny etat

Pełny opis stanowiska

Carrier Global Corporation global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

We are currently looking for an accomplished, results-driven Sales Director Residential to lead a large team of experienced Outside Sales professionals or Outside Sales Team Leaders on the portfolio of Viessman & Carrier products/services.

Responsibilities:

  • overseeing outside sales activities & ensuring the objectives & goals for teams are met. Development of the outside sales plans in support of the discipline & influencing leadership on critical outside sales strategies.

Role:

  • Acts as the primary contact with the highly visible and/or strategic prospects, develops a professional relationship with the purpose of understanding and meeting the customer needs and within the bounds of contracted scope.
  • Leads business development activities for strategic prospects to support the business strategy defined by executive leadership.
  • Identifies bid opportunities, reviews final bid responses with team, negotiates with potential large/complex customers and builds and maintains customer relationships to win projects.
  • Contacts potential large/strategic prospects to discuss their needs, and to explain how these needs could be met by specific products and services in order to create new client base and increase sales.
  • Guides team to write proposals, presents new business proposals for large/strategic prospects, negotiates value, addresses resistance in order to develop business.
  • Participates as the management team representative on prospective target accounts and territories. Maintains personal pipeline and customer log. Hunting for opportunities. Establishes personal long-term customer relationships with prospective accounts.

Requirements:

  • broad management & leadership experience in leading project teams.
  • University Degree
  • strong track record of relevant industry experience preferred

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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