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People Services Administrator - job post

DAZN
3.3 na 5 gwiazdek
40-851 Katowice
Pełny etat

Lokalizacja

40-851 Katowice

Świadczenia

Na podstawie pełnego opisu stanowiska

  • Pracowniczy program emerytalny
  • Ubezpieczenie na życie
  • Pracowniczy program emerytalny
  • Prywatna opieka medyczna

Pełny opis stanowiska

Description


As our new People Services Administrator, you'll provide operational HR support across our international offices, including the UK, Poland, Gibraltar and more. This role combines administrative tasks, data and absence management, collaboration with wider HR team and employee lifecycle support.

This will be a Fixed Term Contract for around 12 months.
Please note, our Talent Acquisition team and some Hiring teams are based in the UK so parts of the recruitment process will be in English. Please also upload your resume in English, thanks!


What You'll Be Doing:


  • Act as the first point of contact for general employment-related queries received via the HR mailbox and ticketing system
  • Maintain and update personal and employment data in our HR database (Oracle) to ensure accuracy and compliance, act as the owner of HR data integrity.
  • Manage the absence and sickness process, including monitoring and regular reporting of absence data
  • Prepare drafts of employment contracts, amendments, references, and other employment-related documents.
  • Execute onboarding and offboarding formalities, ensuring all system steps and documents uploads are completed correctly and on time
  • Assist with monthly payroll by providing accurate data and collaborating with the internal payroll team.
  • Create and manage purchase orders (POs) for HR-related invoices and ensure timely processing.
  • Support other business request and HR projects as necessary.


What You'll Bring:


  • Soft Skills
    • High attention to details and accuracy
    • Ability to handle confidential information with discretion
    • Customer-focused mindset and excellent communication skills
    • Strong organizational skills and ability to manage priorities effectively
    • Good problem-solving skills and proactive approach.
  • Specialist Skills & Experience
    • Fluent in English (written and spoken C1+)
    • Previous experience working in HR or in comparable role, ideally in an international environment
    • Strong Office365 skills (Excel, Sharepoint, Forms)
    • Proficiency in HR systems or similar
    • Knowledge of Polish and/or UK/EU labour law not required but will be a great advantage


Benefits


  • Access to DAZN streaming service
  • Annual leave increasing by 3 days after 3 years
  • Private medical insurance (fully financed by DAZN)
  • Life assurance
  • Pension scheme (Pracowniczy Program Emerytalny)
  • Medicover sport and benefits' platform by NAIS (with sports, fashion, shopping, tourism, pubs, development and courses benefits with kudos, charity options)
  • Vet and Life insurance for pets
  • Financially rewarding ‘Refer a Friend’ scheme
  • Family-friendly community
  • Opportunity for flexible working
  • Employee Assistance Program (psychological, managerial, legal and financial counselling)
  • Free access for you and one other to our workplace mental health platform app (Unmind)
  • Learning and development resources
  • Access to our internal speaker series and events
  • High-end laptops (Macs or Windows)


About DAZN

At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be.

As part of our team, you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.
DAZN VALUES – THE ‘HOW’ IN WHAT WE DO:
Agility and creativity fuel growth and innovation, to Make It Happen.

Prioritising what matters drives progress and positive outcomes, Focusing On Impact.

Collective ambition builds optimism and success, in order to Win As One.

At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities.

If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience.
Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can.
We look forward to hearing from you.
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