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Oferty pracy: risk compliance
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Prod Compliance Sr. Associate with Dutch, Global Solutions & Risk Compliance (GSRC)
Pełny etat
Prod Compliance Sr. Associate with Dutch, Global Solutions & Risk Compliance (GSRC)
Opis stanowiska
Brak informacji o wynagrodzeniu
Zniżki pracownicze, Pakiety i karty sportowe
Pełny etat
Od zdalnie
Pełny opis stanowiska
DESCRIPTION
The Global Solutions Risk and Compliance (GSRC) team ensures that Amazon transactions satisfy legal and safety requirements in accordance to the guidelines across global marketplaces. We proactively identify risks involved for Amazon while doing business in various countries and enable smooth flow of products across international borders. A Senior Compliance Associate is responsible for protecting Amazon customers from products that are illegal, hazardous, unsafe, or otherwise prohibited / regulated by Law and Amazon policies.
Key job responsibilities
As a Senior Compliance Associate, your responsibility is reviewing the latest product information as per Standard Operations Procedures (SOP) and cross-checking it against the relevant regulatory documentation. Using various Amazon-specific tools and systems you classify the products to ensure they meet the necessary compliance requirements for availability on Amazon. Throughout the day, you work closely with your manager and the Process Experts and address any deviations from standard SOPs, seeking their guidance when necessary. You maintain detailed records of your assigned tasks and utilize standardized reports to prioritize your work, ensuring you meet Quality, Productivity and Service Level Agreement targets. You may identify opportunities for improvement and collaborate with partner teams to explore ways to reduce manual effort, such as automating reports using Excel queries. You share feedback on the team's SOPs, contributing to the ongoing refinement of the operational processes. You participate in knowledge-sharing sessions, contributing with your expertise and learnings. As a mentor, you may support peers by answering their queries and providing process-level training.
Required Skills:
About the team
The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development.
The minimum base pay salary for this position is listed below. As a total compensation company, Amazon's package may include further pay components such as performance bonuses, where applicable. Your recruiting team will share final base pay and any applicable total compensation elements depending on skills and requirements.Company discretionary, supplementary benefits apply subject to further terms, including pension plans, health insurance, life and disability insurance, business travel insurance, MultiSport card, employee discount code and program (EDC/Extras), commuter benefits where applicable, and the Employee Assistance Program (private and confidential counselling and referral service to support health and well-being). The minimum base pay for this position is PLN 7500 monthly.
Key job responsibilities
As a Senior Compliance Associate, your responsibility is reviewing the latest product information as per Standard Operations Procedures (SOP) and cross-checking it against the relevant regulatory documentation. Using various Amazon-specific tools and systems you classify the products to ensure they meet the necessary compliance requirements for availability on Amazon. Throughout the day, you work closely with your manager and the Process Experts and address any deviations from standard SOPs, seeking their guidance when necessary. You maintain detailed records of your assigned tasks and utilize standardized reports to prioritize your work, ensuring you meet Quality, Productivity and Service Level Agreement targets. You may identify opportunities for improvement and collaborate with partner teams to explore ways to reduce manual effort, such as automating reports using Excel queries. You share feedback on the team's SOPs, contributing to the ongoing refinement of the operational processes. You participate in knowledge-sharing sessions, contributing with your expertise and learnings. As a mentor, you may support peers by answering their queries and providing process-level training.
Required Skills:
- Ability to use Microsoft Excel tool as per role requirements (filtering and sorting in data sets, cell referencing, pivot tables, data validation, etc.)
- Knowledgeable in Customer Relationship Management tools, managing customer data and tracking interactions
- Attention to detail and ability to analyze and identify patterns across data sets and information
- Problem-solving skills, with the ability to find solutions through logic, intuition, creativity, and design thinking
- Commitment to investigation, research, and diving deep to seek facts
- Ability to understand, interpret, critique, analyses and communicate data
About the team
The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development.
The minimum base pay salary for this position is listed below. As a total compensation company, Amazon's package may include further pay components such as performance bonuses, where applicable. Your recruiting team will share final base pay and any applicable total compensation elements depending on skills and requirements.Company discretionary, supplementary benefits apply subject to further terms, including pension plans, health insurance, life and disability insurance, business travel insurance, MultiSport card, employee discount code and program (EDC/Extras), commuter benefits where applicable, and the Employee Assistance Program (private and confidential counselling and referral service to support health and well-being). The minimum base pay for this position is PLN 7500 monthly.
BASIC QUALIFICATIONS
- High School Diploma
- English B2+ proficiency in verbal and written communication
- Dutch B1+ proficiency in verbal and written communication
- Ability to use Microsoft Excel tool as per role requirements (filtering and sorting in data sets, cell referencing, pivot tables, data validation, etc.)
PREFERRED QUALIFICATIONS
- German A2+ proficiency in verbal and written communication
- Bachelor degree in Business, Finance, Engineering or similar fields
- Knowledge of consumer product compliance processes and regulations
- Experience in regulatory compliance management with government agencies
- Experience in Business Process Outsourcing in any of the following domains: accounting, regulatory compliance, payment processing, IT services, human resources, quality assurance
- Advanced Excel skills (VBA)
- Experience as a quality auditor in retail chain management, Fast Moving Consumer Goods company, or corporate role
- Experience with data analysis in quantitative fields and building data and decision support systems
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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