Oferty pracy: order management manager

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Our Finance team is not just another department; we're strategic partners and catalysts for change, who use our expertise to drive sustainable growth and create and protect value for Reckitt. With a strong emphasis on cross-functional collaboration and partnership, our inclusive, diverse and energised team breaks down traditional barriers, enabling you to thrive in a dynamic environment where you and your ideas matter. From leveraging insights and analysis to make data-driven decisions - to spearheading sustainable business practices that contribute to consistent and reliable business growth - we are unwaveringly passionate about making a meaningful impact, and always doing the right thing.

About the role

As the GBS Order to Cash (OTC) Senior Analyst you will support Order-to-Cash (OTC) activities across supported markets, focusing on complex execution, review, and issue analysis within the GBS OTC organization.

This role supports the OTC Manager and provides guidance to the OTC Analysts to ensure an accurate execution, high-quality reconciliations, and timely resolution of issues related to disputes, deductions, trade spend accounting, and returns-related accruals. The role requires strong analytical skills and judgment to handle higher more complex and judgemental areas of the End-to-End OTC process (including trade spend).

The specific mix of E2E OTC activities within the scope of the role may evolve over time based on business priorities and workload allocation.

Your responsibilities

• Review and support in the posting of complex OTC-related accounting entries, including trade spend and returns-related accruals and reserves

• Perform and review reconciliations related to disputes, deductions, trade spend, and returns balances, ensuring timely identification and analysis of reconciling items

• Support resolution of complex disputes and deductions by analyzing root causes and coordinating with relevant stakeholders such as Sales or Customer Services

• Review work performed by OTC Analysts to ensure accuracy, completeness, and adherence to defined ways of working

• Support preparation and review of OTC reporting and analytics, highlighting trends, risks, and issues for escalation

• Coordinate with Sales, Customer Service, Finance, and Controllership to clarify accounting treatment and support issue resolution

• Identify risks, judgment areas, or data quality issues and escalate them to the OTC Manager as appropriate

• Support standardisation, automation, and continuous improvement initiatives across OTC processes

• Maintain accurate records and supporting documentation to ensure audit readiness and data integrity

The experience we're looking for

• Experience in Order-to-Cash, accounting, or related finance operations
• Strong understanding of OTC processes, including disputes, deductions, trade spend accounting, returns-related accruals, and reconciliations
• Experience working in a shared services or process-driven environment preferred
• Proficiency with ERP systems (SAP preferred) and Excel
• Strong analytical skills and ability to apply judgment within defined processes
• Fluent English is a must & knowledge of other European language would be a big advantage (especially French, Spanish, Portuguese, Romanian, Hungarian, Italian, Dutch)

The skills for success

Project management, Financial systems, Improve business processes, Accounting Principles, Financial Reporting, Internal Controls, Stakeholder engagement and influence.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.