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Job Post Details

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Support Analyst Intern - job post

Stryker
3.8 na 5 gwiazdek
01-624 Warszawa
Część etatu, Staż

Lokalizacja

01-624 Warszawa

Pełny opis stanowiska

Why join Stryker?

Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

Job description

We are excited to be named one of the World’s Best Workplaces by Fortune Magazine!


Position summary:

As a Support Analyst Intern, you will join the Process Excellence team to support Stryker’s efforts in automation, analytics, and continuous improvement. In this role, you will contribute to key initiatives aimed at enhancing the infrastructure of finance services. You will assist in maintaining and improving our service platforms, learning how to apply agile development practices while keeping customer needs in focus. This internship offers hands-on experience with tools, software, and platform integrations, including diagnosing and troubleshooting basic technical issues. You will work closely with experienced team members to help ensure service quality, user satisfaction, and continuous improvement across business systems and applications.

What You Will Do

  • Support users by helping respond to basic issues through ticketing systems, email, chat, or phone, following service guidelines.

  • Assist with user account setup, system access, and basic configurations.

  • Help diagnose and document common software, system, and access-related problems.

  • Work with senior team members to escalate more complex issues when needed.

  • Collaborate with support engineers and business application teams to understand support processes.

  • Participate in testing and deployment activities for software updates and improvements.

  • Help monitor system alerts and report any potential issues to the team.

  • Contribute to identifying recurring problems and support improvement initiatives.

  • Assist with onboarding by helping new users with access setup and basic training on tools.

What you need:

  • Currently pursuing a degree in Information Systems, Computer Science, Industrial Engineering, Business Administration, or a related field.

  • Fluent in spoken and written English; additional languages are a plus.

  • Basic understanding of common business applications (such as ERP, CRM, or HR systems) and general IT concepts.

Salary information will be provided during the recruitment process.


Pay rate will not be below any applicable local minimum wage rates.

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
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