Oferty pracy: facility management

About Goodyear

We’re dedicated to producing, innovating, and servicing the best tires in the world. For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility. Today, we’re one global team united by bold thinking, relentless drive, and a passion to exceed expectations. If you’re ready to embrace change and make an impact in your career, let’s go.

Why This Role Matters

As a Customer Training Manager EE , you will be responsible for developing and managing training programs for franchise dealers and retail teams across Eastern Europe. Focuses on enhancing operational skills, automotive service knowledge, and franchise know-how to ensure consistency and high performance at store level.

This role combines Learning & Development, Retail Operations, Procurement and Franchise Management.

What You’ll Do

• Manage franchise dealer development programs, focusing on training in passenger and commercial tires, automotive service and maintenance, and operational skills for franchisee teams.

• Integrating franchise know-how incl. IT tools as a core element of the training concept.

• Design, deliver, and coordinate training processes across the Eastern Europe region, leveraging collaboration with external agencies.

• Collaborate with the European procurement team to manage cooperation with network suppliers, utilizing supplier resources to deliver training.

• Maintain, update, and develop training content aligned with retail strategies; implement optimized training processes, assessment tools, and revalidation mechanisms.

• Design and provide complementary training programs for regional Retail Managers to ensure they demonstrate a higher level of professionalism than franchisees and act as role models for franchise owners and teams, effectively implementing franchise know-how at store level.

What You’ll Bring

• University degree.

• Languages: Advanced level of English. Any other language will be a plus.

• Minimum 5 years of experience working in a similar role.

• Proven proactivity and ability to work within an international environment with various suppliers.

We welcome applicants from a wide range of backgrounds and experiences. Even if you don’t meet every listed qualification, we encourage you to apply.

Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 51 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to Goodyear.com .

Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.