Oferty pracy: customer support specialist
Wyświetl podobne oferty pracy tego pracodawcyJunior Customer Support Specialist
Często odpowiada w ciągu 1 dniaAirHelpGdańsk, pomorskie- Możliwość pracy z domu
- Collaborate with other departments to ensure a seamless customer experience.
- Eagerness to learn about the airline industry and customer service - experience in…
- Zobacz wszystkie oferty pracy praca: AirHelp – Gdańsk – praca: Customer Specialist - Gdańsk, pomorskie
- Przeglądaj wynagrodzenia: wynagrodzenia na stanowisku "Junior Customer Support Specialist", lokalizacja: Gdańsk, pomorskie
- Reality Games31-154 Kraków
- Elastyczne godziny pracy
- At least 1-year of previous customer service experience.
- It's a full-time, work-from-office position in the historical railway station building in Kraków.
- Zobacz wszystkie oferty pracy praca: Reality Games – Kraków – praca: Customer Specialist - Kraków, małopolskie
- Przeglądaj wynagrodzenia: wynagrodzenia na stanowisku "Customer Support Specialist", lokalizacja: Kraków, małopolskie
- Flukezdalnie
- Answer incoming customer support phone calls, email and chat communications.
- Demonstrate a desire to help other people with specific technical issues and be…
- Zobacz wszystkie oferty pracy praca: Fluke – zdalnie – praca: Customer Specialist - zdalnie
- Przeglądaj wynagrodzenia: wynagrodzenia na stanowisku "Tier 1 Customer Support Specialist", lokalizacja: zdalnie
- Fluentbe00-895 Warszawa
- Masz minimum rok doświadczenia w customer support B2B.
- Potrafisz prowadzić profesjonalną komunikację z różnymi rozmówcami po stronie klienta.
- Zobacz wszystkie oferty pracy praca: Fluentbe – Warszawa – praca: Specjalista Customer Support - Warszawa, mazowieckie
- Przeglądaj wynagrodzenia: wynagrodzenia na stanowisku "Customer Support Specialist", lokalizacja: Warszawa, mazowieckie
- Revolutzdalnie
- 18+ months of customer service experience.
- You’ll be in charge of getting to the bottom of things, so you’ll have to work closely with other colleagues, both…
- Zobacz wszystkie oferty pracy praca: Revolut – zdalnie – praca: Support Specialist - zdalnie
- Przeglądaj wynagrodzenia: wynagrodzenia na stanowisku "Support Specialist (Complaints) - Spanish", lokalizacja: zdalnie
- Revolutzdalnie
- 3+ years of experience performing call support in English.
- We’re looking for a Support Specialist who takes ownership of customer issues, thinks deeper to find…
- Zobacz wszystkie oferty pracy praca: Revolut – zdalnie – praca: Support Specialist - zdalnie
- Przeglądaj wynagrodzenia: wynagrodzenia na stanowisku "Phone Support Specialist (Business)", lokalizacja: zdalnie
(fluent English & French) Customer Support Consultant, hospitality (Remote)
Często odpowiada w ciągu 1 dniaSupportYourAppWarszawa, mazowieckie- Elastyczne godziny pracy
- At least 6 months of experience in a customer support role;
- Deliver outstanding customer support via phone calls, chats, and emails;
- Zobacz wszystkie oferty pracy praca: SupportYourApp – Warszawa – praca: Customer Consultant - Warszawa, mazowieckie
- Przeglądaj wynagrodzenia: wynagrodzenia na stanowisku "(fluent English & French) Customer Support Consultant, hospitality (Remote)", lokalizacja: Warszawa, mazowieckie
(fluent English & French) Customer Support Consultant, hospitality (Remote)
Często odpowiada w ciągu 1 dniaSupportYourAppWarszawa, mazowieckie- Elastyczne godziny pracy
- At least 6 months of experience in a customer support role;
- Deliver outstanding customer support via phone calls, chats, and emails;
- Zobacz wszystkie oferty pracy praca: SupportYourApp – Warszawa – praca: Customer Consultant - Warszawa, mazowieckie
- Przeglądaj wynagrodzenia: wynagrodzenia na stanowisku "(fluent English & French) Customer Support Consultant, hospitality (Remote)", lokalizacja: Warszawa, mazowieckie
(fluent English) Customer Support Consultant (Remote)
Często odpowiada w ciągu 1 dniaSupportYourAppWarszawa, mazowieckie- Służbowe urządzenia mobilne
- Experience in a customer support role;
- Deliver outstanding customer support via chats and calls;
- A customer-focused mindset with a commitment to delivering a…
- Zobacz wszystkie oferty pracy praca: SupportYourApp – Warszawa – praca: Customer Consultant - Warszawa, mazowieckie
- Przeglądaj wynagrodzenia: wynagrodzenia na stanowisku "(fluent English) Customer Support Consultant (Remote)", lokalizacja: Warszawa, mazowieckie
Wyświetl podobne oferty pracy tego pracodawcyVention GroupKraków, małopolskie- Program poleceń pracowniczych
- Prywatna opieka medyczna
- System kafeteryjny
- Pakiety i karty sportowe
- Continuously identify opportunities to improve support processes and the overall customer experience.
- At least 1 year of experience in a customer service or…
- Zobacz wszystkie oferty pracy praca: Vention Group – Kraków – praca: Customer Specialist - Kraków, małopolskie
- Przeglądaj wynagrodzenia: wynagrodzenia na stanowisku "Junior Customer Support Specialist", lokalizacja: Kraków, małopolskie
- UPMWrocław, dolnośląskie
- Manage customer relationship as defined by sales management and supported by UPM Adhesive Materials internal systems to ensure smooth customer service.
- Zobacz wszystkie oferty pracy praca: UPM – Wrocław – praca: Customer Service Coordinator - Wrocław, dolnośląskie
- Przeglądaj wynagrodzenia: wynagrodzenia na stanowisku "Customer Service Coordinator English speaker"
- SmartLunchWrocław, dolnośląskie
- Dofinansowanie nauki
- Ubezpieczenie na życie
- Darmowe lub dofinansowane posiłki
- Prywatna opieka medyczna
- Ubezpieczenie grupowe
- Imprezy firmowe
- Swobodnie pracuje z systemami typu CRM i szybko uczy się nowych narzędzi,.
- Rozumie, że nowoczesna obsługa klienta to praca z różnymi systemami, takimi jak CRM,…
- Zobacz wszystkie oferty pracy praca: SmartLunch – Wrocław – praca: Specjalista Customer Support - Wrocław, dolnośląskie
- Przeglądaj wynagrodzenia: wynagrodzenia na stanowisku "Customer Support Specialist", lokalizacja: Wrocław, dolnośląskie
- DACOMETBydgoszcz, kujawsko-pomorskie
- Prywatna opieka medyczna
- Process and manage customer orders.
- CUSTOMER SERVICE SPECIALIST WITH FOREIGN LANGUAGES.
- For our business partner (Nokia Group), we are looking for people for…
- Zobacz wszystkie oferty pracy praca: DACOMET – Bydgoszcz – praca: Customer Service Representative - Bydgoszcz, kujawsko-pomorskie
- Przeglądaj wynagrodzenia: wynagrodzenia na stanowisku "Customer Service Specialist With Foreign Languages", lokalizacja: Bydgoszcz, kujawsko-pomorskie
- Barry Callebaut90-530 Łódź
- Pracowniczy program emerytalny
- Ubezpieczenie na życie
- Pracowniczy program emerytalny
- Darmowe lub dofinansowane posiłki
- Prywatna opieka medyczna
- Ubezpieczenie grupowe
- Take full ownership of customer service, always prioritizing customer satisfaction.
- Validate customer pricing and ensure necessary contract modifications are…
- Zobacz wszystkie oferty pracy praca: Barry Callebaut – Łódź – praca: Customer Service Representative - Łódź, łódzkie
- Przeglądaj wynagrodzenia: wynagrodzenia na stanowisku "Customer Service Specialist (with English)", lokalizacja: Łódź, łódzkie
Wyświetl podobne oferty pracy tego pracodawcyCargillWarszawa, mazowieckie- Pracowniczy program emerytalny
- Ubezpieczenie na życie
- Pracowniczy program emerytalny
- Lead or support digital transformation initiatives in feed mills and labs.
- The NIR Customer Support Specialist will manage the portfolio of NIR clients mainly…
- Zobacz wszystkie oferty pracy praca: Cargill – Warszawa – praca: Customer Specialist - Warszawa, mazowieckie
- Przeglądaj wynagrodzenia: wynagrodzenia na stanowisku "NIR Customer Support Specialist", lokalizacja: Warszawa, mazowieckie
- Airbus Helicopters Polska Sp. z o.o.Gdańsk, pomorskie
- Program poleceń pracowniczych
- Ubezpieczenie na życie
- Elastyczne godziny pracy
- Pakiety i karty sportowe
- Monitor customer satisfaction and build loyalty from customers by providing excellent customer service.
- Ensure that all customer queries or requests are logged,…
- Zobacz wszystkie oferty pracy praca: Airbus Helicopters Polska Sp. z o.o. – Gdańsk – praca: Customer Specialist - Gdańsk, pomorskie
- Przeglądaj wynagrodzenia: wynagrodzenia na stanowisku "SKYWISE - Customer Support Specialist - EMEA Region - Crew Efficiency", lokalizacja: Gdańsk, pomorskie
- Zobacz częste pytania i odpowiedzi na temat firmy Airbus Helicopters Polska Sp. z o.o.
Job Post Details
Chapter Lead Senior Technology Specialist - Tribe Architect Digital Integration - job post
Lokalizacja
Pełny opis stanowiska
Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!
Would you like to meet the Team, see our office and much more? Visit our website: Heineken (heineken-dt.pl)
This role is part of the global Digital Integration Tribe that consists of internal staff and partners across multiple regions and locations. The Digital Integration Tribe belongs to the Digital Platforms Portfolio, that covers the platforms and solutions that enable the acceleration of the digital transformation agenda of HEINEKEN and is in turn part of Technology Security Operations (TSO).
The Digital Integration Tribe consists of multiple product teams, each covering part of the Digital Integration technologies: API Management, Event Drive Architecture (EDA) and Integration Platforms (iPaaS).
HEINEKEN follows a non-native Hybrid Integration Platform strategy. We have a limited set of integration platforms, that each support unique integration patterns. Each platform is owned/supported by separate software vendors: ESB and iPaaS from SAP (SAP PO/SAP CI), iPaaS from Boomi and MuleSoft, API-management from Microsoft (Azure APIM), cloud event broker from Solace, Managed File Transfer and EDI Hub from Seeburger. Around these platforms, we strive to optimize transparency (New Relic), highest code quality (SonarQube), automation and release management (Azure Dev/Ops and CTS+).
Your responsibilities would include:
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building and maintaining the technical roadmap of the Digital Integration tribe by collecting and consolidating input from Product Architects, platform architects and relevant stakeholders
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providing and communicating integration architecture, design standards and policies to customers and federated teams in close cooperation with the Global Architecture team
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embedding a culture of learning, empowerment, rapid experimentation, adaptability and collaboration
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balancing and challenging the tension between long-term vision and short-term goals
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acting as a thought leader on integration strategy for the Digital Integration tribe
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serving as an ambassador of the Digital Integration tribe within the HEINEKEN enterprise and promoting API-first and event-driven integration strategies
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connecting with peers in the Enterprise Application Integration field and with integration platform vendors to drive value delivery
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monitoring the integration platform market to identify opportunities for improvement and innovation
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leading the adoption of new integration capabilities and setting requirements for new integration applications or modules
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being accountable for the overall quality of the integration platforms
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driving innovation with a strong outside-in perspective by engaging with external peers and vendors
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driving continuous improvement of integration standards and platforms and identifying architectural optimizations
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serving as the key liaison between Digital Integration and Enterprise Architecture, domains and communication on technical topics
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acting as a trusted technology and strategy advisor for the global Digital Integration tribe and supporting the Tribe Lead, Product Owners, Product Architects and DevOps teams
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partnering closely with Global Architects and business function consultants
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collaborating with Solution Architects and SMEs to define, maintain and apply integration standards and best practices while developing the integration community
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driving compliance with established policies, guidelines and procedures
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ensuring security by design and proactively addressing prevention and remediation to maintain a secure platform compliant with global security policies and standards
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implementing and upholding cybersecurity measures
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supporting the Tribe Lead on technical topics with partners including proposal evaluations, technical assessments and negotiations
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supporting and developing chapter members as a Chapter Lead through coaching, mentoring and feedback while driving professional growth, facilitating best-practice sharing, aligning standards across product teams, collaborating with Tribe Lead, Product Owners and Agile Coaches, and playing a key role in recruitment, onboarding and skill assessment.
You are a good candidate if you have:
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Bachelor’s or Master’s degree in IT or computer science related studies
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minimum of 10 years of IT experience and at least 5+ years of experience in a similar role dealing with building and maintaining enterprise integration strategy within an international and multi-cultural environment
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experience in a complex, multinational, multi-location, multi-partner and federated enterprise environment
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demonstratable hands-on experience with various integration architecture designs and patterns such as microservices, event-based architectures and SOA
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understanding of complex IT landscapes and how integration enables the exchange of high volumes and spikes of transactions and messages in a global operational setup
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deep and sound understanding of various integration patterns and techniques such as synchronous and asynchronous APIs, iPaaS and managed file transfer
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enterprise architect–level proven experience with at least two preferred platforms such as Boomi, Azure APIM, SAP Cloud Integration, Solace or similar industry-leading platforms across on-premises and cloud environments
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solid understanding of and exposure to integration technologies such as APIs and event-driven architectures, integration standards including XML, JSON and OAS, and concepts like event brokers, gateways and data virtualization
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expert-level ability to present and explain high-level integration concepts to both business and IT stakeholders
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ability to drive decisions and recommendations on integration patterns and approaches while leveraging existing and new technologies within the Digital Integration area
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agile mindset with practical experience in agile delivery, with scrum experience being a plus
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ability to demonstrate end-to-end ownership of work while dealing with uncertainty in requirements and delivering architectural designs, policies and guidelines
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reasonable knowledge of DevOps, quality engineering, CI/CD pipelines and coding best practices, with exposure to tools such as SonarQube, Azure DevOps and New Relic being a plus
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ability to effectively persuade stakeholders on product goals, vision, progress, strategy and big-picture thinking
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strong product sense with attention to cost-to-value propositions
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good understanding of and exposure to working within large IT and enterprise environments
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ability to lead by example and to define and drive agendas with clear objectives in challenging environments
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excellent communication skills, both verbal and written in English, with the ability to translate technical language into a story understandable for less technical audiences across different seniority levels.
At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.
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