Oferty pracy: customer service

At Amazon, we are working to be the most customer-centric company on earth.
Amazon is looking for passionate, versatile and curious Program Manager Interns to work with us on improvement and innovation projects to support the growth of our European network. We want to give our customers in Europe the best experience possible!
As a Program Management Intern, you are a passionate advocate to drive operational efficiency with strong analytics and have excellent organizational and interpersonal skills. The role provides an opportunity to understand Amazon business and processes, enhance analytical skills, and make significant business impact. Interns will work with dedicated mentors who guide their development within Amazon's culture of ownership and excellence.
Note: You must have the right to work in the country of employment by the start date.

Key learning objectives
The role emphasizes learning and growth in three core competencies:

• Analysing problems and developing solutions, planning and stakeholder engagement, and driving results. You will learn key success factors to project implementation and stakeholder management in a complex and international environment.
• Data Analytics: you will develop skills in extracting and manipulating large datasets, gain insights into simulation models, and learn to use analytics to drive business decisions and change.
• Soft Skills: you will learn how to lead stakeholder and senior management communication independently.

Key job responsibilities

• You will collaborate with different internal stakeholders to learn how to improve a program’s offering and its benefits for our customers. This internship provides an opportunity to collaborate with cross-functional teams, demonstrate project management skills in a competitive and dynamic business climate.
• You will work on one or several projects with your hiring team in tracking open actions, conduct deep dives, provide data insights, analyse processes to identify critical points and anticipate risks.
• You will support the team in recommending and executing network improvements.
• You will contribute with innovative long-term and lasting solutions beneficial for the entire team.

A day in the life
Intern Community:
As an Amazon Intern, you'll be part of a vibrant, supportive community that empowers your growth and development. You'll collaborate with interns from around the world, networking and participating in social events to broaden your perspectives. You can also join specialized groups focused on areas like sustainability to explore your diverse interests.

Support:
The internship program provides a robust support system, including weekly intern office hours, dedicated IT and HR support, and a program team committed to your success. This ensures you have the guidance and assistance needed to thrive.

Learning Sessions:
Exclusive learning sessions will further enhance your skills, granting you access to Amazon's cutting-edge learning platforms and the expertise of industry leaders. These structured development opportunities will prepare you for the next step in your career.

Opportunities:
Upon successful completion of the internship, you may be considered for a graduate role or a second internship, allowing you to continue your journey with Amazon. Additionally, you'll enjoy a competitive monthly salary, relocation support, and access to a range of employee benefits.

Internship Start Dates across the year:
We are hiring interns with flexible start date from January through July 2026.



The base pay salary for this position is listed below.

Company discretionary, supplementary benefits apply subject to further terms, including pension plans, health insurance, life and disability insurance, business travel insurance, MultiSport card, employee discount code and program (EDC/Extras), commuter benefits where applicable, and the Employee Assistance Program (private and confidential counselling and referral service to support health and well-being).

The base pay for this position is PLN 6000 monthly.