Oferty pracy: customer service

We are seeking a qualified and experienced professional to join AML Operations in Szczecin as an AML/CFT Specialist. The role is responsible for supporting compliance with AML/CFT regulatory requirements through effective execution of Transaction Monitoring and Sanctions screening activities, while meeting established operational KPIs. The ideal candidate will play a crucial role in ensuring compliance with anti-money laundering (AML) regulations and establishing and executing effective AML/CFT operational KPIs for Transaction Monitoring and Sanctions screening.

Key Responsibilities:

• Review and investigate alerts generated by the transaction monitoring system and sanctions system.

• Conduct detailed analysis of customer transactions, behaviour, and account activity.

• Identify patterns, anomalies, or red flags that may indicate potential financial crime.

• Perform enhanced due diligence (EDD) where required.

• Document investigation findings clearly and escalate suspicious activity to AML SME.

• Prepare Internal Suspicious Activity Reports (SARs/STRs) in accordance with Internal Procedures and regulatory requirements.

• Maintain up-to-date knowledge of financial crime trends, typologies, and regulatory guidance.

• Collaborate with other teams in Operations and Business stakeholders to ensure holistic risk assessment and professional communication.

• Contribute to the continuous improvement and service excellence of monitoring scenarios, thresholds, and systems by meeting KPIs, sharing best practices and participating in projects impacting AML function.

• Review and investigate Periodic KYC reviews ( if assigned).

Qualifications and Experience:

• Bachelor's degree in Finance, Business, or a related field. Advanced degree or relevant certifications (e.g., CAMS,ICA,) is a plus but not required.

• Background in customer support, operations, onboarding, data processing, or similar roles is a strong plus.

• Intrest in AML/CFT and motivation to learn about TF Bank is essential.

• Minimum 2 years experience in a similar position or equivalent within financial sector.

• Detail-oriented with a proactive approach to identifying and addressing potential risks.

• Ability to adapt to changing regulatory environments and implement necessary adjustments.

• Excellent communication and interpersonal skills to collaborate effectively with various stakeholders.

• Fluency in English and German or any other EU language.

• Have the ability to make decisions quickly selecting the best course of action based on the available information/data and accepting personal responsibility for the outcome.

• Work co-operatively with others across the whole bank.

• Build effective relationships in the business, train colleagues in the other streams, encouraging the sharing of best practice and exchanging of ideas.