Oferty pracy: contact center

Amazon Operations is the backbone of the Amazon customer experience. With over 50 fulfilment centres, hundreds of delivery stations, and tens of thousands of employees, the team works together to efficiently deliver items to customers. In the fulfilment centres, millions of items are picked and packed annually, while delivery teams work to get orders to customers on time. Safety is the top priority, and the operations culture is defined by teamwork, diversity, and a shared work ethic that keeps the business running smoothly. The team takes pride in delivering the quality service Amazon is known for globally.



Note: You must have the right to work in the country of employment by the start date.

Please note this is an onsite and full-time role.
Please note this role is available across multiple locations in Poland.




Key job responsibilities
As an Amazon operations intern, you'll have the opportunity to apply your analytical skills to impactful projects that enhance the functionality and service of Fulfillment Centers, Sortation Centers, and Delivery Stations. Key aspects of the role include:

• Completing high-priority projects to the highest standard, demonstrating your ability to deliver results

• Analyzing data to identify operational challenges and opportunities for improvement

• Proposing and testing solutions, collaborating with the team to implement the most effective ones

• Developing communication and teamwork skills by working with managers, stakeholders, and frontline associates.

• Be on the move within the building to engage with various teams. This includes actively gathering knowledge by participating in activities such as pre-briefs, flow meetings, and discussions with the leadership team and associates.

• Ability to navigate the workspace and move between different areas is essential for this position.

• Displaying flexibility to work various schedules and shift patterns as required.

• Potential relocation to the designated work location.

A day in the life
Our internships are educational opportunities that allow you, our future managers, to discover how we lead and develop our teams of associates. You'll immerse yourself in the fast-paced, complex world of our Fulfillment Centers, Sortation Hubs, and Delivery Stations, witnessing how our managers engage their teams to fulfill customer expectations.

This internship will place you at the heart of our operations, enabling you to trace the journey of a customer order. You'll gain a realistic job preview of the full-time opportunities awaiting you within our organization.

You'll learn how our managers cultivate a safe, productive environment, harnessing the full potential of their teams through effective engagement and performance management strategies. This is your chance to develop skills that will propel you towards a rewarding career with Amazon.



About the team
Intern Community:

• As an Amazon Intern, you'll be part of a vibrant, supportive community that empowers your growth and development. You'll collaborate with interns from around the world, networking and participating in social events to broaden your perspectives. You can also join specialized groups focused on areas like sustainability to explore your diverse interests.

Support:

• The internship program provides a robust support system, including weekly intern office hours, dedicated IT and HR support, and a program team committed to your success. This ensures you have the guidance and assistance needed to thrive.

Learning Sessions:

• Exclusive learning sessions will further enhance your skills, granting you access to Amazon's cutting-edge learning platforms and the expertise of industry leaders. These structured development opportunities will prepare you for the next step in your career.

Opportunities:

• Upon successful completion of the internship, you may be considered for a graduate role or a second internship, allowing you to continue your journey with Amazon. Additionally, you'll enjoy a competitive monthly salary, relocation support, and access to a range of employee benefits.

Internship Start Dates across the year:

• We are hiring interns to start anytime from January through July 2026. Each month, we'll hold 1-2 onboarding days for new hires.
  

The base pay salary for this position is listed below.

Company discretionary, supplementary benefits apply subject to further terms, including pension plans, health insurance, life and disability insurance, business travel insurance, MultiSport card, discounts for meals at the company’s canteen, employee discount code and program (EDC/Extras), and the Employee Assistance Program (private and confidential counselling and referral service to support health and well-being).

The base pay for this position is PLN 6000 monthly.