Who we are looking for

We are looking for a motivated and detail-oriented individual with a foundational understanding of financial services. While prior experience in custody operations is a plus, we welcome candidates eager to grow in this area. Fluency in Italian and English is required, particularly for supporting the Italian client book. This role operates in a hybrid working model, with a minimum of three days per week required in the office

What you will be responsible for

As a Custody Operations Associate 1, you will support the daily execution of custody-related tasks and contribute to operational excellence. You will work closely with senior team members to ensure timely and accurate processing, maintain documentation, and assist in resolving operational issues.

As an Associate Level 1, you will:

• Executing daily BAU tasks under guidance and ensuring timely completion.

• Supporting internal workflows to meet processing and client deadlines.

• Assisting in issue resolution and escalating concerns to senior team members and Custody Operations Manager.

• Contributing to the drafting and maintenance of SOPs and job aids.

• Assisting in reporting and analytics preparation for internal stakeholders.

• Collaborating with cross-functional teams to support operational improvements.

• Participating in internal projects and initiatives as needed.

• Providing professional responses to enquiries and assisting in error/rejection resolution.

• Assist in data entry, reconciliation, and basic reporting activities.

• Learn and apply internal procedures and compliance standards.

What we value

• Ability to manage tasks independently and escalate issues appropriately.

• Strong documentation and organizational skills.

• Analytical thinking and problem-solving capabilities.

• High attention to detail and a proactive mindset.

• Ability to work under pressure and meet deadlines.

• Initiative and ownership of assigned responsibilities.

• Fast learning and adaptability in a dynamic environment.

• Strong organizational and time management skills.

• Willingness to learn SOP and job aid documentation practices.

• Proficiency in Microsoft Excel and PowerPoint; familiarity with Power BI is a plus.

Education & Preferred Qualifications

• 1–2 years of experience in financial services or operations (internships included). Exposure to Custody Services and asset servicing is a plu.

• Bachelor’s degree or equivalent experience.

Note : The role requires a minimum of three days per week working form the office

Minimum Salary:

The minimum salary quoted above applies to the role in the primary location specified. If the candidate ultimately works outside of this primary location, the applicable minimum salary may differ.

Salary will be determined based on factors such as the position, type of work performed, individual skills, job description, working hours, diligence, initiative, self-management, length of employment, availability, and the quantity and quality of work delivered, as well as other objective and non-discriminatory criteria relevant to State Street employees.

In addition to salary, employees are eligible to be considered for discretionary annual performance-based awards.

We Offer:

• Permanent contract from day one

• Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)

• Gold Medical Package for employees and their families (partner and children)

• Premium life insurance package and private pension plan

• Wide range of soft skills training, technical workshops, language classes and development programs

• Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice

• Variety of well-being programs

• Additional benefits available depending on the seniority of the role

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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