Oferty pracy: remote work customer service

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 70+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

At Revolut, Operations means problem-solving at scale. Our team tackles the company’s toughest challenges with speed, precision, and creativity. They design systems that unlock efficiency and power global growth.

We’re looking for a Strategy & Operations Manager to support the delivery of our People strategy as we continue to scale across Europe. You’ll partner with the Head of HR in Europe to manage and deliver key HR processes for our growing organisation.

Up to shape what's next in finance? Let's get in touch.

• Liaising with teams, such as Legal, Compliance, Risk, and Finance on analysing and defining key HR data
• Running performance and talent cycles (performance review cycles, growth of talent, compensation checks, employee surveys)
• Performing data analytics and reporting to deliver data and reports to key internal and external stakeholders, including governance bodies and regulators
• Managing outsourced service providers, monitoring their performance, and ensuring scope of services are in line with requirements
• Managing a variety of projects, including key change initiatives, new entity set-up, regulatory-related updates, etc.
• Supporting the People function on risk management, quality standards, mapping and documenting processes

• At least a 2:1 degree from a top university
• 4+ years of experience in a fast-paced environment
• Project management skills to effectively plan, coordinate, and deliver people, risk, and reporting initiatives on time and with clear ownership and milestones
• Hands-on coding experience with SQL and Python
• The ability to meet deadlines in a fast-paced environment
• Excellent analytical and organisational skills with impeccable attention to detail
• To be comfortable with a degree of ambiguity that requires analysis and action
• A solid track record of taking ownership and leading complex projects end to end
• A magic skill to break complex problems into smaller ones and to enjoy working with data
• Natural curiosity and a will to make an impact

• HR or consulting experience

• Poland: PLN18,000 - PLN20,000 gross monthly*
• Lithuania: €4,100 - €4,500 gross monthly*
• Other locations: Compensation will be discussed during the interview process
• Final compensation will be determined based on the candidate's qualifications, skills, and previous experience

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important notice for candidates:

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

• Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.
• Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.

We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice

Notice: This is a remote position based in Poland.