Skip to main content
Dodaj swoje CV - zajmie to tylko kilka sekund

Oferty pracy: lean manufacturing

Sortuj według: -

Podobne wyszukiwania:

onshore
nuclear
offshore

Job Post Details

Ta oferta pracy wygasła w serwisie Indeed
Powody mogą być następujące: pracodawca nie przyjmuje aplikacji, nie prowadzi aktywnej rekrutacji lub przegląda otrzymane aplikacje.

Business Care Partner - job post

Stanley Black & Decker
3.5 na 5 gwiazdek
Poznań, wielkopolskie
Pełny etat

Lokalizacja

Poznań, wielkopolskie

Świadczenia

Na podstawie pełnego opisu stanowiska

  • Pracowniczy program emerytalny
  • Ubezpieczenie na życie
  • Pracowniczy program emerytalny
  • Prywatna opieka medyczna
  • Pakiety i karty sportowe

Pełny opis stanowiska

Come build something that matters.
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.
Purpose:
Be the first and main contact person for the customer (the distributor) within the supply chain and ensure the complete execution of all orders until the requests and disputes are resolved.
  • Ensure the processing of orders from validation to dispute resolution (the entry being made in Poland) on a portfolio of customers
  • Ensure contact with customers via email, phone
  • Collaborate internally to ensure customer satisfaction
The Job:
As a Business Care Partner, you’ll be part of our Business Care team working as a hybrid employee. You’ll get to:
Contribute to Financial Performance
  • Be a force of proposal for simplifications, improvements, automations that would make our processes more efficient
  • Ensure compliance with procedures in all circumstances (CFIN entry, duties segregation of rules, etc.)
Be Business partners
  • Communicate with sales teams about the problems inherent to their customers
  • Know and master the products and catalogs of your domain
Get the Basics Right
  • Ensure daily processing, integration and unblocking of all orders received
  • Follow the complete cycle of the order, from its receipt to its delivery - ensure the proper management of the book
  • Take prompt action with customers as soon as a matter arises (quality problems, delays, significant disruptions, etc.) - Inform management in the event of significant or unusual deviations
  • Ensure mass processing on order books (cleaning, product transitions, etc.)
  • Generate export documents and coordinate shipments
Develop the client-relation
  • Respond to customer queries via email or phone
  • Seize disputes in CFIN and resolve dispute situations (claims related to deliveries, deductions, returns, pricing conditions) in coordination with the concerned teams (commerce - DC - pricing ...)
Manage Effectively
  • Contribute together with the team leader, the analysis and understanding of KPIs
  • Ensure the correct training of pairs in case of absences
Develop the team
  • Share you skills and knowledge in a team spirit and perspective of continuous improvement
The Person:
You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:
  • Bachelors degree or equivalent
  • Fluent knowledge of German
  • Operational English
  • SAP knowledge
  • Comfortable with Excel
  • Basic knowledge and understanding of supply chain
  • Customer orientation and a service mindset
You’ll receive:
  • Subsidy for a Multisport card or points on the MyBenefit platform
  • Private medical care (Luxmed)
  • Life insurance (Generrli)
  • Option to join an Employee Pension Plan (PPE)
We Don’t Just Build The World, We Build Innovative Technology Too.
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
Who We Are
We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.
What You’ll Also Get
Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
Learning & Development:
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.
Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.
Aplikuj łatwo na oferty pracyStwórz swoje CV