Oferty pracy: it service desk

Promise Group is a leading Microsoft partner in CEE region, offering a wide range of products and services for clients from various economic sectors, including finance, telecommunications, media, energy, manufacturing, trade, services, public administration, education, and healthcare. The company has been operating since 1991 and, since 1996, has been the largest provider of Microsoft solutions in Poland. Promise Group specializes in software licensing optimization, IT systems design, implementation, maintenance, and business application development.

We are currently seeking talented individuals to join our team in the role of Solution Engineer (Infrastructure)!

• Participation in IT projects (architecture, configuration) and analysis and creation of business requirements specifications;
• Participation in presales activities and supporting the delivery of IT projects.
• Lead and facilitate workshops to gather business requirements and align technical solutions with client needs.
• Collaboration with delivery, presales and business team.

• Over 4 years of experience in a similar role with expertise in ADDS, Entra ID, Windows Server Roles, AD Infrastructure, Hyper-V, VM management.
• Knowledge of Manage Engine tools like Exchange Reporter, Endpoint Central, Service Desk Plus will be a stron asset.
• Experience in implementing Microsoft products (especially infrastructure solutions).
• Certificates: 70-410, 70-411, 70-412, AZ-800, AZ-801, AZ-140, AZ-104
• Ability to conduct training and webinars
• Strong presales and business communication skills.
• English proficiency (at least B2 level).

• Higher education in a technical field.

• Opportunities for professional development (participation in training, conferences, mentoring, shadowing are just some of the tools that support our people’s growth)
• Work with the largest Microsoft partner in Poland
• Stable employment in a company that has been in the market for over 30 years
• Hybrid or remote work model
• Non-corporate environment with focus on high level of collaboration among teams and team members
• Focus on integration – we meet for joint trips, picnics, play board games at work, and organize group outings
• Benefits package – Multisport card, private medical care, life insurance, subsidies for English classes. Plus, fresh fruit every Wednesday and ice cream treats on Thursdays during the summer months!

Promise Group is dedicated to collaboratively enhancing technological competencies and inspiring individuals and organizations to achieve their full potential. Our culture is built on open communication, mutual respect, responsibility, trust, and commitment. We prioritize transparent dialogue and active listening, value diverse perspectives, and maintain healthy relationships by addressing concerns constructively. We take responsibility for our actions, keeping our promises and learning from mistakes. Trust is fundamental; we avoid superficial judgments and build strong connections. Our commitment to continuous improvement drives us to hone our skills, tackle new challenges, and pursue innovative initiatives, ensuring we make a positive impact on our clients, employees, and the broader community.