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Job Post Details

Travel Advisor for Nordic Premium Airline SAS with German
Concentrix
·
3.3
Warszawa, mazowieckie

Opis stanowiska

Brak informacji o wynagrodzeniu
Program wdrożeniowy
Od Warszawa, mazowieckie

Pełny opis stanowiska

Location
Warsaw, Poland
Language
English

Summary

Apply with Concentrix

Description

Your Responsibilities:

  • Be the 1st point of contact for premium travel inquiries of customers.
  • Advise partners on flights, products, online services, payment methods, membership programs etc.
  • Help in purchasing airline tickets and handling different payment methods.
  • Support customers with travel difficulties.
  • Assist passengers via calls /chat.
  • Foster enduring relationships with customers for building trust.

Our requirements:

  • Fluent in written and spoken German (C1 level) and English (B2 level).
  • Naturally helpful and collaborative spirit.
  • Enthusiastic, patient, and open-minded.
  • Active listener and able to communicate clearly and with ease.
  • Sharp eye for accuracy and precision.
  • Highly organized.
  • Available to work from our office in Warsaw.

What we offer:

  • Work for the largest, well-known Nordic 5-star airline - SAS.
  • Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
  • Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
  • Embrace an international and diverse work environment that broadens your horizons.
  • Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
  • Work in a modern office located in the heart of Warsaw.
  • Salary: 7200 PLN gross/month
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