Oferty pracy: documentation specialist

We are looking for a Customer Service Specialist to support end‑to‑end administrative processes related to order management, stock movements, shipment, and invoicing within SAP and Oracle. This position sits primarily within the Back Office. You will become part of a growing international team where processes are developing and improving, giving you the chance to learn, grow, and influence how the function operates.

Location: Wrocław

Work model: Hybrid (3 days from the office)

Responsibilities:

• Support end‑to‑end order fulfillment within the invoicing scope, ensuring accurate data entry and cross‑system updates to maintain compliance and data consistency.
• Coordinate with internal teams to gather required information such as production details and delivery documentation.
• Ensure timely and accurate processing of orders, stock movements, shipments, and invoicing.
• Support month‑end activities and billing deadlines, ensuring availability during critical closing periods.
• Support communication and alignment between different departments involved in the order lifecycle.
• Ensure high service quality standards in all Back Office activities.

Requirements

• Experience in administrative roles, preferably in Customer Service, Order Management, Logistics, Supply Chain, Back Office, or SSC/BPO
• Knowledge of SAP and/or Oracle is a strong advantage.
• Proficiency in Excel (Power BI is a plus).
• Fluency in French and English
• High level of accuracy and attention to detail.
• Ability to work in a dynamic environment with evolving processes.

What we offer:

• Work in a pet‑friendly office - bring your dog to the office!
• Multisport card
• Private medical care with
• Lunch card
• Office parking options
• Annual bonus
• Spring, Winter & Holiday Allowance
• Discounts on our products
• Collaborative, supportive, and inclusive culture

#POLHIRINGPPG

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.