Skip to main content
Dodaj swoje CV - zajmie to tylko kilka sekund

Oferty pracy: customer success

Sortuj według: -
    • Run customer check-ins and business reviews that connect Scale Insights usage to customer outcomes.
    • Retention improves across your customer portfolio.
    • Zobacz wszystkie oferty pracy praca: Scale Insights Pte Ltdzdalniepraca: Customer Success Manager - zdalnie
    • Przeglądaj wynagrodzenia: wynagrodzenia na stanowisku "Customer Success Manager (Retention & Expansion)", lokalizacja: zdalnie
    • Hands-on experience with a customer-success platform (Totango, Gainsight, ChurnZero, or equivalent), building your own automations and workflows.
    • Familiarity with customer success platforms and analytics tools (e.g., Gainsight).
    • The role drives both individualized and programmatic customer success…
  • Wyświetl podobne oferty pracy tego pracodawcy
    • A good understanding of Revolut Business, our customer types and uses.
    • Ensuring the success of our top customers by diving deep into challenges or requests they…
    • Dla stanowiska Project Managera : Minimum 1-2 lat doświadczenia na podobnym stanowisku (CS, Account Management) w sektorze B2B.
    • Coordinate international customer service activities for ongoing projects.
    • Update and maintain accurate customer data in the system.
    • Able to deliver excellent customer experience.
    • Customer Service Specialist works with clients and their applicants to facilitate accuracy and timely resolution…
    • Jeśli lubisz pracę z ludźmi oraz potrafisz budować trwałe i satysfakcjonujące relacje z klientami, to właśnie Ciebie poszukujemy.
    • Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales.
    • Act as escalation point for the Concierge team on customer satisfaction;
    • Capture churn drivers and customer feedback and pass them to Product and Sales;
    • Managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners;
    • Act as our customer's partner on the inside.
    • Identify business opportunities and define go-to-market strategies, leveraging customer insights and market…
    • Participating in team projects aimed at enhancing customer satisfaction and refining support processes.
    • Minimum of 6 months of experience in a customer support…
    • Update customer tracking sheets with:
    • Understand that responsiveness and visibility directly impact customer trust.
    • This is not a passive support role.
    • Collaborating with other international teams members to tackle any customer disruption.
    • Providing excellent customer service via our in-app live chat and over…

Podobne wyszukiwania:

customer success manager

Job Post Details

Ta oferta pracy wygasła w serwisie Indeed
Powody mogą być następujące: pracodawca nie przyjmuje aplikacji, nie prowadzi aktywnej rekrutacji lub przegląda otrzymane aplikacje.

Candidate Engagement Manager - job post

Amazon Fulfillment Poland sp. z o.o.
3.5 na 5 gwiazdek
Sosnowiec, śląskie
Pełny etat

Lokalizacja

Sosnowiec, śląskie

Pełny opis stanowiska

DESCRIPTION

Amazon’s EU Workforce Staffing (WFS) team is looking for a highly motivated Candidate Engagement Manager focused on furthering Amazon’s culture of inclusivity through tailored hiring programs which support underrepresented talent pools. Meeting program goals will be successfully achieved through influencing internally and engaging externally. As a Candidate Engagement Manager on the team, you will work across Poland, Slovakia and Czech Republic to develop and implement project plans which support underrepresented groups of job seekers to access Amazon roles. You will dive deep to understand the customer and possible support programs (which may be current candidates, job seekers, employees, external vendors and government entities). You will actively work to identify gaps and opportunities where there are currently barriers to inclusion. You will influence and align key business partners and stakeholders to implement changes to create opportunity parity.
The successful candidate will be a talented problem solver who enjoys tackling ambiguous challenges and ultimately creating a new candidate pipeline for the business. You will thrive in a fast-paced start-up like environment and want to build something new. You’ll be comfortable in ambiguous situations and create direction where none previously existed.

Key job responsibilities
  • Deliver on Amazon’s key disability initiatives.
  • Collaborate cross-functionally to define and implement best practices, and standards. You will own program procedure documentation while serving as the point of contact for any program you are assigned to
  • Act as a subject matter expert to improve quality of key partnership’s (internal and external)
  • Build and foster candidate engagement and sourcing strategies and demonstrate return on investment with data from different internal functions such as PxT, public policy, internal and external comms.

About the team
This is a role within the Candidate Engagement Team (CE). The team operates across Europe. The team creates opportunities for candidates across Europe to access Amazon roles who benefit from additional support or a specific hiring program. The team partners with organisations who specialise in providing support to external candidates, and creates opportunities through sharing information, removing barriers and setting up pre-hire and post hire support.

BASIC QUALIFICATIONS

  • Evidence of working with varied teams and stakeholders, and being able to influence upwards
  • Previous experience partnering with external stakeholders including government, councils and other strategic partners, acting as a company representative at events.

PREFERRED QUALIFICATIONS

  • Experience managing projects and programs, and an understanding of full end to end project management.
  • Self-starter, comfortable in an ambiguous and fast paced environment. Able to pivot on priorities in a continually changing environment to ensure business needs are met.
  • Understanding of internal and external factors which might influence program support and structure
  • Familiar with current recruitment trends and routes to market including both off-line and on-line attractions and engagement strategies.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Aplikuj łatwo na oferty pracyStwórz swoje CV