Oferty pracy: customer service

The Technical Artist is responsible for adapting and delivering art assets for iLottery games to meet customer-specific requirements. This position ensures timely delivery of customized game art, including game names, lobby images, and promotional materials (Promo Packs), aligning with the customer’s branding and marketing needs. As a vital contributor to the Games Delivery Team, the Technical Artist collaborates with colleagues and clients to maintain outstanding levels of quality and creativity.

What You'll Do

• Adapt and get ready game visuals, including fresh game titles, lobby visuals, and additional visual components, per client specifications.
• Ensure art assets are in line with the branding guidelines and specifications set by customers.
• Coordinate with the delivery team to integrate adapted assets seamlessly into the game.

• Prepare marketing materials (Promo Packs) tailored to each customer’s promotional campaigns.
• Work closely with customers to ensure promotional materials meet their expectations and marketing strategies.

• Collaborate with the Creative Director and Customer Success Managers to guarantee art assets and promotional materials are in line with customer requests.
• Partner with the QA team to validate the quality and accuracy of delivered art assets.
• Act as the point of contact for customer feedback related to art assets and promotional materials.

• Maintain organized documentation of all art adaptations and deliveries for reference and future audits.
• Conduct quality checks to ensure all art assets and promotional materials meet the studio’s standards before delivery.

• Identify areas for improvement in art delivery workflows and implement guidelines.
• Collaborate with the delivery team to improve processes for optimizing the speed and efficiency of asset adaptations.

What We're Looking For

• Bachelor’s degree in Graphic Building, Fine Arts, or a related field (or equivalent experience).
• Experience working with Adobe Creative Suite (especially Photoshop, Illustrator, etc.) and other design tools.

• Proficient in graphic development and digital art, emphasizing attention to detail and quality.
• Excellent organizational skills to manage multiple customer requests simultaneously.
• Effective communication and interpersonal skills to collaborate with internal teams and customers.
• Ability to adapt quickly to changing customer requirements and deadlines.

Nice to have

• Video editing experience using professional software.
• Prior experience working on commercial design projects (professional, not personal projects).
• Familiarity with iLottery games or the gaming industry.
• Experience with Agile workflows and project management tools like Jira or Trello.

Company Summary

About Aristocrat

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

Our Values

• All about the Player

• Talent Unleashed

• Collective Brilliance

• Good Business Good Citizen

Travel Expectations

Additional Information