Oferty pracy: customer service

Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate.

But that's not all. Strategy is also leading a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategy's stock has outperformed every company in the S&P 500.

Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence.

Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued.

Join us and be part of an organization that lives and breathes innovation every day. At Strategy, you're not just another employee, you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment

The Role:We’re looking for Credit Controller to join our growing team and work across all areas of our product portfolio.The Credit Controller will be responsible for providing our services in the most timely, compliant and efficient manner, while meeting personal and team targets and ensuring that the highest levels of quality and efficiency are maintained.Key Responsibilities:

• Manage a portfolio of live, current and overdue debit balance customer accounts
• Upload customers’ invoices to external portals such as Ariba, Coupa etc. or send them out via email
• Review assigned accounts regularly, proactively work with customers to highlight upcoming due dates
• Resolve collections issues, disputes and queries to secure timely payment
• Document progress on customers’ accounts in the JDE collection module
• Work with internal and external parties to facilitate effective collection of outstanding receivables
• Cooperate with Billing on creating credit memos as required
• Offset credits against debits on customers’ accounts
• Provide a professional level of customer service to external customers and internal business partners
• Support monthly, quarterly, and annual Accounts Receivables ledger close
• Escalate issues to manager and other Strategy staff when required
• Ensure compliance with all established internal controls
• Ensure compliance with Sarbanes Oxley key controls in areas of responsibility
• Assist in fulfilling requirements of financial audits in compliance with SOX

Who we look for:

• Fluent in English (German or French is a plus)
• 1-2 years of experience working in accounting positions (Accounts Receivable/Credit Control experience desired)
• Good knowledge of Microsoft Excel
• Experience in handling high volume account portfolios and balancing multiple priorities
• Customer-focused with strong interpersonal and communication skills
• Persistency and ‘can do’ attitude
• Ability to work on your own initiative as well as part of the team
• Detail-oriented with a high level of accuracy
• Appropriate handling of confidential information
• Ability to handle multiple tasks concurrently
• Ability to maintain professionalism under pressure
• Proven track of working in multinational environment dealing with internal and external customers

Additional Information

• The recruitment process includes online assessment as a first step (logic) - please check also your SPAM folder
• Available to work from the Warsaw office at least 3 days a week is a must
• We offer employment agreement, salary: 8000-9500 PLN gross/month with benefits: private medical care, life insurance, retirement pension plan, Benefit Systems, RSU