Oferty pracy: technical support - Łódź, łódzkie

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

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The candidate would be point to help the customer navigate a series of infrastructure changes, starting with master data source transitions, API upgrades between systems, and ultimately preparing for a potential CRM-like Healthcare Professional Contracting and Meetings system change requiring various data loads, and preparing for system retirement (data archiving tasks).

What You'll Be Doing:

• Analyse, plan and execute database migration projects (heterogeneous and homogeneous).
• Provide effort estimation and POC for different database migration projects.
• Design migration strategies that optimize performance, reliability, and scalability.
• Develop scripts and tools for migrating data between different databases ensuring data integrity and security.
• Collaborate with cross-functional teams including developers, system administrators, and project managers to ensure successful migrations.
• Perform testing and validation of migrated data and schema to ensure accuracy and reliability.
• Create documentation including migration plans, technical specifications, and operational procedures.
• Provide technical support and troubleshooting expertise during and after migrations.
• Stay current with industry trends and emerging technologies related to database management and migration.

What We're Looking For:

• Familiarity with SalesForce (the primary tool that the candidate would be working with initially) and Cvent (a nice to have)
• Familiarity with CRMs (i.e. much of the data that will be a focus is customer profile data, training records, consent records, sensitive personal information)
• Has worked with master data sources (i.e. purchased customer data, client managed data (such as project lists)
• Has completed data loads with sensitive personal information
• Has experiencing developing test protocols and executing the protocols
• Experience with project management or delivering as part of a global or regional project team
• Experience with troubleshooting and issue resolution
• Working in an ambiguous environment of cross-functional team players doing unchartered work together

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• Wellbeing resources to support mental and emotional health for you and your immediate family.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!