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Job Post Details

Delivery Service Manager - job post

Seargin
Zdalnie
Kontrakt B2B
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Opis stanowiska

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Wymiar pracy

  • Kontrakt B2B

Świadczenia
Na podstawie pełnego opisu stanowiska

  • Pakiety i karty sportowe
  • Prywatna opieka medyczna

Pełny opis stanowiska

Break into the IT industry without coding or tech skills and join teams working on international projects.

Delivery Service Manager

Seargin is a dynamic multinational tech company operating in 50 countries. At Seargin, we drive innovation and create projects that shape the future and greatly enhance the quality of life. You will find our solutions in the space industry, supporting scientists in the development of cancer drugs, and implementing innovative technological solutions for industrial clients worldwide. These are just some of the areas in which we operate.

Position:

Delivery Service Manager

Location:

Remote

Country:

European Union

Form of employment:

B2B

Experience level:

Senior

Responsibilities:

  • Scrum Master for Content Orchestration Squad

    Act as the Scrum Master for the Content Orchestration team, facilitating Agile methodologies, and promoting collaboration and continuous improvement

  • Sprint Planning and Coordination

    Coordinate and facilitate sprint planning, daily stand-ups, sprint reviews, retrospectives, and workshops

  • Resource Management and Support

    Ensure that the team has the necessary resources, tools, and support to deliver high-quality content on time

  • Agile Project Management for Sprinklr Implementation

    Lead and manage the end-to-end implementation of Sprinklr together with the Product Owner, ensuring successful deployment within defined timelines and budget

  • Cross-functional Collaboration

    Collaborate with cross-functional teams to gather requirements, develop project plans, and drive successful execution

  • Risk Management and Communication

    Monitor project progress, identify risks, and implement mitigation strategies while fostering effective communication and maintaining strong relationships with stakeholders

  • Operational Model Definition for Sprinklr

    Define and manage the operational model for Sprinklr use cases in Roche Diagnostics, ensuring seamless delivery of services and coordination with internal teams and external vendors

  • Performance Optimization and Issue Resolution

    Continuously monitor and optimize the performance of Sprinklr, identifying areas for improvement, and implementing enhancements while serving as the main point of contact for any service-related issues or escalations

What we offer

  • B2B Contract

    Employment based on a B2B contract

  • Stable and Dynamic International Firm

    Opportunity to work in a stable, dynamically developing international company

  • Engaging Projects and Latest IT

    Chance to participate in interesting projects and work with the latest information technologies

  • Competitive Rates

    Attractive remuneration rates offered

  • Renowned International Projects

    Involvement in the most prestigious international projects

  • Multisport and Private Medical Care

    Access to Multisport benefits and private healthcare services

Requirements:

  • Project Management Experience

    Proven experience as a project or delivery manager, preferably within the technology implementation or digital marketing field

  • Success in Complex Project Management

    Demonstrated success in managing complex projects, coordinating cross-functional teams, and delivering results within defined timelines and budget

  • Change Management Aptitude

    Experience or interest in change management aspects

  • Familiarity with Social Media Management Tools

    Familiarity with social media management tools, such as Sprinklr, is highly desirable

  • Commitment to Project Goals

    Commitment and ownership of meeting project goals

  • Organizational Skills

    Excellent organizational skills, with the ability to prioritize tasks, manage multiple responsibilities, and meet deadlines

  • Adaptability in Fast-paced Environments

    Ability to navigate ambiguity and adapt to changing priorities in a fast-paced environment

  • Effective Communication and Collaboration

    Exceptional communication and interpersonal skills, with the ability to effectively engage and collaborate with stakeholders at all levels

  • Relationship Building

    Strong relationship-building skills, fostering trust and credibility with both internal and external partners

  • Navigating Complex Organizational Structures

    Ability to navigate complex organizational structures and influence decision-making processes

Nice to have

  • Microservice Architecture Understanding

    Basic understanding of microservice architectures, principles, and patterns is a plus

  • Kubernetes Basics

    Familiarity with Kubernetes basics is preferred

  • Scrum Methodologies

    Practical experience in product development with Scrum methodologies is desirable

  • Effective Communication and Teamwork

    Good communication skills, ability to work as a team player, and perform effectively under tight deadlines

  • Healthcare Systems Familiarity

    Experience in healthcare is not required, but familiarity with healthcare systems and data workflows (e.g., HL7, IHE) is a plus.

  • Python Proficiency

    Knowledge of Python

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