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Oferty pracy: elitmind

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Job Post Details

Customer Success Manager (Account Manager) - job post

Kontrakt B2B
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  • Kontrakt B2B

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Pełny opis stanowiska

(Account Manager)


Location: 100% REMOTE
23 000 - 32 000 PLN + VAT (B2B) per month

Join the team of Experts that transform businesses into data-driven organizations by providing new generation of Business Intelligence solutions including Artificial Intelligence and Machine Learning based on Microsoft Azure and Power Platform.

We are a group of dedicated technology enthusiasts, passionate about data processing, and extracting valuable information for clients that are essential for making strategic business decisions.

Elitmind’s founders are two data geeks whose professional path is dedicated to the Data. They still are actively involved in cooperation with clients.

Our experience, exceptional skills and knowledge have leveraged us to the leader position in Data Analytics – we are running multiple projects for the biggest global and Polish companies.

We are excited about using the potential of AI and Machine Learning in Business Intelligence solutions. We are experts in creating solutions based on the latest technologies of our key partner, Microsoft, in particular Azure Cloud Services.
Our goal is to become the first-choice partner for clients around the world when it comes to analytics and artificial intelligence. We know that we will not achieve this without the strong Team!

Join our Team as

Customer Success Manager

Join our Team as Customer Success Manager (Account Manager) for Clients !

The Ideal candidate has experience in Identification of customer needs, especially in the area of new cloud and data technologies. This role demands focus on existing customers’ growth and retention. We are looking for a self-driven person with knowledge in the area of new cloud technologies (Data, AI, Infrastructure, Security or Apps) that will enable Elitmind to growth within existing customers.

Join us and become another ElitManiac! :)

  • Managing assigned accounts, retaining customers and leading a matrix team to work for customer’s success.
  • Identification of customer needs in the area of new cloud technologies.
  • Co-creating the strategy for the Customer Success & Growth department.
  • Collaboration with other departments of the company, especially Delivery&Tehnology team and New Business team.
  • Close cooperation with technology partners such as Microsoft, Databricks, Snowflake, UiPath, GCP, etc.
  • Active efforts and planning to acquire new projects and/or services within existing customers, building long-term relationships with customers and partners.
  • Reporting to the Head of Customer Success & Growth.
  • High skills in creating a solution vision tailored to customer needs.
  • High personal culture, ability to work with management, directors, managers, and architects.
  • Fluent in English (additional languages are a plus).
  • Goal-oriented and strategic planning.
  • Excellent communication skills and the ability to present arguments clearly and understandably.
  • Ability to conduct meetings, workshops, and presentations.
  • Experience in the area of Technology Sales or Presales, as CDO, CTO, Digital Advisor, Architect, Leader of technology/domains or other relevant role utilizing new cloud technologies (Data, AI, Infrastructure, Security, Apps).
  • Willingness to travel, including internationally (Western Europe, Southern Europe, Middle East- Dubai) - you plan your schedule, but events may require it.
Ability to work remotely
Private medical care or Multisport (you choose)
Flexible working hours
Paid holidays
Unlimited access to Microsoft/Snowflake Technology
Comfortable and spacious office

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