Location: Gdansk, PL

Are you passionate about creating outstanding customer experiences? Join our Customer Operations team at Arla, where we take pride in delivering exceptional service and ensuring smooth operational processes for our customers.

This ongoing opportunity allows you to submit your application, and while we may not have an immediate position available, your profile will be kept in consideration as opportunities arise. Please note that this means our response time may vary depending on availability.

We welcome applications from individuals eager to support our team and potentially join us in a customer operations capacity. Apply to stay connected!

How You Will Make an Impact:

As a Customer Operations Representative, you’ll play a key role in managing a blend of customer service and back-office responsibilities. Your contributions will help ensure efficient operations and a seamless experience for our customers.

Some of your tasks will include:

• Accurately processing sales orders and credits in our systems
• Promptly and professionally managing customer inquiries, complaints, and requests
• Ensuring smooth and timely deliveries
• Contributing to the continuous improvement of our processes
• Collaborating closely with team members and stakeholders

What Will Make You Successful:

• Strong communication and interpersonal skills
• Fluency in English (written and verbal)
• Solid problem-solving abilities, especially under pressure
• Excellent attention to detail and accuracy in data entry
• Tech-savviness and proficiency in computer skills
• Experience with Salesforce, SAP, Excel, or other CRM systems is a plus
• Ability to multitask and prioritize in a fast-paced environment
• Willingness to work in shifts, including some weekends and bank holidays

Become part of a dynamic team where your skills will make a meaningful impact!

Would you like to join us?

Be part of a global, industry-leading company with a strong commitment to quality and sustainability. If you are ready to take on a rewarding challenge and make a difference in our Customer Operations department, apply now and be part of our journey!

We will process applications continuously.

We have a purpose for Good

At Arla, we strive to unlock the highest potential in each other while working together to create a sustainable future of dairy. We call it Stronger People Stronger Planet and it is deeply anchored in our organization and founded on our commitment to respecting human rights, increasing access to healthy dairy nutrition, inspiring good food habits, and improving the environment for future generations. In order to succeed, we need to hire people with a sustainable mindset. Could this be you?

BEWARE! RECRUITMENT FRAUD

It has come to our attention that there are a number of fraudulent emails and fake recruitment campaigns on the internet from people purporting to work for Arla Foods. Learn more via this link.