Commercial Support Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Global Technical & Sales Support Manager

Your role and responsibilities

In this role, you will have the opportunity to provide technical, order, and payment-related assistance/support to the internal and external customers. Each day, you will coordinate with relevant stakeholders to obtain complete case ownership. You will also showcase your expertise by improving customer satisfaction. The work model for the role is: #LI-Hybrid This role is contributing to the Motion Business in Poland. You will be mainly accountable for: • Support Sales and Marketing organizations across the globe in determining the most technically appropriate and cost-effective solutions on-time • Propose technical solutions for large quantity enquiries and lead the development of the solutions with a result-orientated and collaborative approach to meet both technical requirements and target price • Create and maintain pricing/costing setup (collaborate with global functions to incorporate those with strategy) • Identify potential technical risks in customer’s requirements. • Create and maintain product technical and commercial sales documents and articles in sales toolbox Collaborate with Product Management, RnD and other global functions. • Provide product sales know-how trainings to global sales community regularly • Prepare and deliver product technical presentations and occasionally demonstrations to customers • Optimize and simplify sales support process and tools to respond to customers even faster and more accurate

Qualifications for the role

• Motivation and passion for the position, a customer-centric and collaborative mindset
• Good analytical skills
• Ability to prioritize your tasks correctly and to stay focused with resilience in a dynamic environment and ability to work independently
• Ability to work in an international environment
• Good command of English
• Good communication and presentation skills
• Experience in LV motors is beneficial

More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory