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Senior Product Designer - job post

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Senior Product Designer

Design All Products

Remote in Poland Full-time

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At Text, we develop a suite of products designed to supercharge our clients' communication with their users. This mission is challenging, but we’re fully committed to it.

Our newest product, Hello, is key to achieving this goal.

So far, Text products have focused on customer service departments, and we have become experts in this area. However, we need to take a different approach to creating products for the entire organization, not just customer support departments.

This is where Hello comes in—a team chat application designed for the entire company. What makes Hello unique? It’s a simple communication app that avoids unnecessary features. It supports users by automating tasks and ensures they are not overwhelmed with notifications. Combined with other products in the Text portfolio, it will be a powerful daily work and communication tool.

As a Senior Product Designer for Hello, you will have a significant impact on the final appearance and functionality of the product—so join us!

Here’s what you’ll be up to:

  • Being in charge of the SaaS web and desktop application—optimized for larger screens;

  • Designing the Mobile App from scratch—utilizing platform-specific UI patterns and design guidelines for both iOS and Android;

  • Influencing the roadmap through direct contact with users and close cooperation with your team—your ideas become features;

  • Working with metrics: we want our users to have a flawless user experience, providing positive feedback about their interactions and returning as active users;

  • Partnering up with other stakeholders inside the organization to ensure we’re all aligned (talking to the Design System team, Product Designers, and Mobile Developers).

You’re a perfect fit if you:

  • Are proficient with UI patterns for iOS and Android, including animation patterns and interactions;

  • Worked extensively with designing web solutions (including and feeling comfy with system notifications);

  • Have expertise in typography and composition, and you’re detailed-oriented;

  • Are business and product-oriented—you’re a fan of formulating a hypothesis and strategizing to drive product success;

  • Communicate clearly and effectively with stakeholders and management, making sure both sides are on the same page;

  • Share solutions, not problems.


We don’t want you to worry about all the basic benefits - like a Multisport card, private health care, or a home office equipment budget.

What we really want you to feel and what we believe in is that the real benefits come from the culture we’ve built.

With unlimited paid days off and sick days policy, a remote-friendly environment focused on outcomes instead of worked hours, and people dedicated to their work, you’ll find a workplace where you can thrive.

And here’s the icing on the cake: you’ll have the opportunity to work with the makers behind all Text products: LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget.

Are you feeling like this might be a great place to consider working for? We feel it too ;) Join us and apply.

Recruitment process

Do you already feel like you belong here?

It’s time to fill out the application form and attach your CV. Here’s what happens next in our fully remote recruitment process:

Interview with our recruitment specialist

Get yourself something to drink and let’s talk. Tell us about your professional experience, the results of your work, and your values. We’ll tell you a little bit about the company, products, and company culture. We’ll also talk about the money and your availability.

Video call with your future team leaders

At this stage, we’ll test your craft to see the value you can bring to the company. The most important part? You’ll find out everything about the challenges in your role, and we’ll find out everything we need to know about your experience.

A remote practice run

We’ll give you a project to work on for a few hours. You’ll also meet the people that’ll give you tips, advice, and access to data and tools so you can feel like you’re already a part of the team. Get familiar with our atmosphere, the workflow, and the people. All in all, we’ll help you make a well-informed decision.

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