T-Mobile
3,7 na 5 gwiazdek
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3,6Równowaga praca/życie

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Czy ta opinia była pomocna?

4 stars

What is the best part of working at the company?The compensation and benefitsWhat is the most stressful part about working at the company?The customers and metric goals are unrealistic with todays economyWhat is the work environment and culture like at the company?Stressful and high driven for performance. They do shoot for a fun and lively culture
Czy ta opinia była pomocna?

not bad

you have to have a lot of energy to bleed magenta. but the money and benefits are really good especially if you have children. you also really have to like upselling and selling to make the big bucks
Czy ta opinia była pomocna?

Good pay and benefits

This is a review of the call center specifically. The pay brings people in, the benefits are great! The down side with T-Mobile is that it is a draining job, the higher you go the more they ask of you and the more pressure you have to perform with the looming threat of going back on the phones if you ease up or mess up. I would not recommend this as a career unless you want to give all of your time to a corporation and never make mistakes.That being said, the management was fantastic and the culture was inclusive and very welcoming (usually). If you just want to take some calls to figure out your next steps in life, then sure! Just keep an eye on your mental health.

Plusy

Lots of fantasatic people to work with

Minusy

high pressure to perform, unforgiving work environment.
Czy ta opinia była pomocna?

2 stars

What is the best part of working at the company?To be honest it’s a great place to work for when you work for a store that has no employee preferences. What is the most stressful part about working at the company?Stressful when you’re new and it’s real busy you can’t find no one to help you especially if you have to deal with the Sprint PC. What is the work environment and culture like at the company?It’s alright once you have the floor packed down and you know what you’re doing. What is a typical day like for you at the company?It depends. Usually having to Get the sprint customers to transition into T-Mobile.
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Sometimes it’s better to wait for something else.

I enjoy the few interactions I have with my coworkers and I enjoy that my work benefit is that my phone bill is cheaper. That’s where it ends. Like I said I have few interactions with my coworkers because out of the 7 of us 6 are in the back while I am alone on the floor without help. You also need to hold onto your iPad like it is your wallet. Someone else uses it and they make a mistake it comes out of your pay. You accidentally use someone else’s tablet and you didn’t make sure you’re logged in? They get the pay. Commission is also changing every month so it’s pointless to budget. And if someone cancels a service before 120 days. That’s right 120 days that money comes out of your paycheck. Management expects you to become an MLM and force yourself and the service (which is good) on friends and family. To the point nobody in your personal life wants to be around you or talk to you. All for sales.

Plusy

Cheaper phone bill

Minusy

The worst of retail/sales mixed with MLM mentality
Czy ta opinia była pomocna?

Good upbeat enviroment

Overall it was a good company to work for, just hate working so many nights and every weekend. I did thay for 7 years. Your experience can vary depending on what store you get hired at, management plays an inportant role on wether youll enjoy your job or not.
Czy ta opinia była pomocna?

Great people but leadership disorganized

Company is going backward when other companies are adopting flexible work schedules to expand their pool of talent. If you don’t believe me look at their job postings for Corporate roles and compare the benefits against other big companies. This has caused employee morale to plummet. Do no work here if you value work life balance. The people here are great about working with you and don’t hesitate to help each other. But goals and initiatives are constantly changing and you won’t have all the tools or budget to get things done. More bad days than good and I don’t see that improving unless there is a major change in leadership.
Czy ta opinia była pomocna?

1 star

What is the best part of working at the company?There was absolutely nothing good What is the most stressful part about working at the company?Everything was stressful there What is the work environment and culture like at the company?It was extremely frustrating sWhat is a typical day like for you at the company?Boring. No direction. Watching over your shoulder
Czy ta opinia była pomocna?

Great leadership

It's really overall a great place to work. I only left because I needed more hours and had other offers at the time. Overall really great place to work.

Plusy

pay, leadership

Minusy

hours
Czy ta opinia była pomocna?

Biggest mom and pop I've ever worked for

The mantra is "uncarrier". The company grew quickly and it never developed the standards and processes that you'd expect in a big mature organization and it shows. Decisions are made without complete information and they trip over themselves on a regular basis over mistakes.
Czy ta opinia była pomocna?

Your mental health will decline faster then blinking your eyes.

This work place says so much how they want you to grow within their company and want to help you succeed but with all reality they just want people on the phones. This job makes your mental health plummet! I would not recommend working here one single but. I wish you could submit 0 stars

Plusy

Time off

Minusy

Everything but time off
Czy ta opinia była pomocna?

1 star

What is the best part of working at the company?The pay was decent What is the most stressful part about working at the company?I was not protected against racist customers and was blamed for their behavior. What is the work environment and culture like at the company?Co-workers were great. Hostile environment created by inexperienced commission sales manager. What is a typical day like for you at the company?Assisting new and existing customers with their phone service and or products.
Czy ta opinia była pomocna?

Fun workplace

Good pay and benefits. Hourly plus commission. Hard part of the job is knowing the system. Typical dad would be selling and interacting with customers.
Czy ta opinia była pomocna?

Good job and benefits

The work here is fun and engaging. Your success will be dependent on your store manager and district managers. There are many out there who are very cliquey and play favorites. Work life balance depends on your store manager and whether they are checked out or hands on.
Czy ta opinia była pomocna?

It's an emotionally, physically exhausting job.

I worked at T-Mobile for 5 years I have had good teams, bad teams, and okay teams. I loved One boss in particular but then they removed my team and forced me onto a team I did not feel welcomed to. T-Mobile is like being at high school and it's draining. They simply try to rebuild your mental health by thinking everything is okay if you say it is. They do NOT care about you as a human but instead as any other multimillion dollar business they worry about money %ninety-nine of the time .

Plusy

Okay pay hour breaks ( On some shifts ) Your Bill is cheap

Minusy

Short breaks Bad staff drama
Czy ta opinia była pomocna?

Unlimited earning potential, good coworkers

T-Mobile is a great place to work and with commission was unlimited earning potential. Management could be improved, but an easygoing and fun place to work overall
Czy ta opinia była pomocna?

4 stars

What is the best part of working at the company?The ability to make incentivesWhat is the most stressful part about working at the company?Long hours on the phone at a time. Mentally exhausting. What is the work environment and culture like at the company?Environment was overall good as long as you don't tell everyone your personal businessWhat is a typical day like for you at the company?2 hours on the phone at a time typically in between breaks
Czy ta opinia była pomocna?

Fun workplace

The team are fantastic. And the pay was great. Great pay and also they provide with great benefits. I would definitely recommend working here. Lastly, the company cares about their workers
Czy ta opinia była pomocna?

Horrible place to work

They are very disrespectful. Seem all fun and nice then next thing u know it’s like a cult. You make on make one person mad off and they all hate you. U don’t get your bonuses then u start to get coached all the time and it’s just miserable they watch your every move

Minusy

Expensive food, always being watched, rude to you
Czy ta opinia była pomocna?

Great experience

Great experience learned a lot solid culture and environment and great people money was decent as well very laid back and chill commission structure was good for corporate
Czy ta opinia była pomocna?

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Oceny wg kategorii

3,6 na 5 gwiazdek w kategorii Równowaga między życiem prywatnym a zawodowym
3,7 na 5 gwiazdek w kategorii Zarobki/pakiet socjalny
3,3 na 5 gwiazdek w kategorii Gwarancja stałego zatrudnienia/możliwość awansu
3,3 na 5 gwiazdek w kategorii Kadra zarządzająca
3,6 na 5 gwiazdek w kategorii Kultura pracy

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