Sitel Group
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Profil firmy "Sitel Group"

As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touchpoints. With 100,000 people working across the globe – at home, in contact centers and within – 

Living our best life at Sitel® NicaraguaWe believe that one small change can improve your wellbeingCelebrating Sitel MAX (My Associate Experience) in BrazilOur Sitel family living its values: bold and proud.

GROW AS YOU GO.

We invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. At Sitel Group®, you GROW AS YOU GO. Some of our internal programs: - Learning management systems. - Growth & training programs. - Mentorship programs. - Self-learning & online courses.

BE BOLD, BE YOU.

Each person in our organization brings a unique set of skills, backgrounds and cultures. Our success lies in our diversity, and our differences are our strength. At Sitel Group®, BE BOLD, BE YOU. Some of our internal programs: - Employee resource group. - Empowered voices: https://voices.sitel.com/

WE WORK TOGETHER TO MAKE AN IMPACT.

We leverage the power of our people to make a positive impact in the communities in which we live and work. At Sitel Group®, WE WORK TOGETHER TO MAKE AN IMPACT. Some of our CSR programs: - Health & wellbeing community. - Educational programs.

GAIN STABILITY, EXPAND POSSIBILITIES.

We celebrate successes and reward our people for the hard work they do every day. At Sitel Group®, GAIN STABILITY, EXPAND POSSIBILITIES. Some of our rewards programs: - Referral program. - Excellent work culture. - Performance incentives. - Discounts & perks.

MAXIMIZE YOUR EXPERIENCE.

Through MAX (My Associate Experience), we leverage our people's innovative ideas, experiences and feedback to shape and drive the future of Sitel Group. At Sitel Group®, MAXIMIZE YOUR EXPERIENCE.

DIVERSITY & INCLUSION

We’re passionate about becoming the world’s best inclusive BPO player. We prioritize inclusion and diversity amongst our stakeholders to ensure we provide the best quality experiences and innovative services for our customers. What Inclusion & Diversity means at Sitel Group®. Inclusion, by definition, means to treat others fairly and respectfully. Sitel Group® is committed to fostering, cultivating and preserving a diverse, inclusive and equitable workplace. Our people are our most asset; the collective sum is greater than that of our individual differences, life experiences, knowledge and personalities. What is myID? myID is our global inclusion and diversity commitment. Led by core values, we are committed to building and fostering an inclusive, diverse and equitable workforce -from the application process to new employee onboarding and throughout our employees’ lifecycle. See below some samples of these programs: -WELead -BEProud -Black Leaders forum