Opinie dot. stanowiska Customer Service Representative w firmie KFC
Customer Service Representative1582 opinie
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Good place for students, good shift, nice people to work. Very busy but time flies. I was never bored there. Salary could be better... I didn't enjoy contact with managers, they were always stressed and it was hard to reach help from them. Customer service brings lot of fun, I recommend this job for hardworking, open and friendly people.
Speed Of Service in a competitive market, Procedural duties for audits under taken at random times of the month so always be ready!
Everything is based on speed; in order to achieve speed, you need to actively be aware of what you are doing. The work does often get tedious especially when you work in shifts and your scheduling is inconsistent(i.e today you work 12pm to 22pm and tomorrow you have a 6am to 16pm shift)- that kind of inconsistency requires a lot of punctuality to pull of. The workplace can get chaotic and noisy as it requires a lot of active communication along with the sounds of loudly beeping stoves, movement and contact from you co-workers all trying to get orders delivered; it's no game you can get lost an stuck in time which will make you a liability. Your clients will often get to see you prepare your work which will add pressure for accuracy in providing the service along with the heat from the conditions from the heat produced by the stoves. It seems easy until you do it. A major component is procedures - things are done by the book especially in top 20 branches in your region; so do the job right. When done right the job can be rewarding as you are recognized for your efforts as the business does value recognition; you do get recognition cards displayed with your name for all your superiors including the branch manager to see whenever they're present. Audits can result in suspensions, relocations, terminations, so do your job. Don't take it lightly because of the salary.
Working at KFC has taught me valuable lessons about customer service, adapting to different situations and multitasking. Duties of a Customer Service Team Member include taking and packing orders, cleaning and stocking items (e.g. cool items in the fridge).
KFC is a fast-paced environment, constantly busy, but the skills learnt along the way are really valuable. The other workers were really helpful & caring.
The management are childish the stores I worked at they continuously talked out drugs doing them or selling them. I tried informing them of it but they said they will look into it but the management were friends with the drug dealer and nothing would happen I worry about younger children being put on these drugs be careful where you work it can be very bad and against you if your a hard worker but don't do social events with the staff you won't be accepted and won't get work
Working at KFC is a great experience, I learned more about the retail life, working with money on a fast paced and working with different team members. The hardest part of the job would be that we have a 45 second timer to make peak time, to make sure all food is prepared and serviced! The management team is great and the most enjoyable part is the meetings we all have as a group, making new friends.
My experience while working for a KFC is a good one. They make everyone from the management to the employees feel belonged. They help in any way they can. As the store manager my area manager has weekly meeting with me so that we can go over my weekly scorecard and we talk about way to keep impoving
working fifty plus hours a week
Working at kfc has given the the knowledge and skills to branch on my career opportunities and seek better employment. This job isn’t the best job for an older person as they are constantly hiring younger people all the time.
KFC is a great place to work if you are a student because of its flexible hours and friendly staff who will help you out when you can't work a shift. A typical day at work started with bin duties then cooking and cleaning, sometimes I would have to go and help the front staff with packing orders and handing food to people in the parking lot. Management was hit or miss because they would take forever to order in new uniforms and they almost never replaced missing/broken equipment required to do the job. Overall my experience was good.