The work at DPD is very straight forward, deliver parcels. Once you are out on the road, alone, it isn't a bad job. It's the time spent before leaving the depot, and when you return that is the problem. The organisational culture is the worst I have seen, very much a "them and us" mentality with management and drivers at loggerheads every day. Days start early, anywhere from 05:00 to 07:00, two hours are then spent numbering parcels and loading your van. But every day it is a job to find all your parcels so you leave late and stressed. You can finish around 15:00 if you run all day and are lucky enough to have a good route. Otherwise, you will be working 10 hour days as the norm. There aren't enough hands-on managers to ensure smooth running of the operations, which are frequently changed to try and improve matters, yet nothing seems to improve. Management culture is adversarial, nobody wants to help or listen to valid concerns. Attrition is therefore high amongst those who can do other things, only those trapped in the cycle of basic work and regular pay stay because they have to. I didn't hear anyone with a good word to say about the way the organisation was run. On the plus side, they are making millions for their French owners.
Working alone when you are on the road, free uniform
Management, culture, pay, hours, operations
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