They hire for another role and give work in another role.
Atmosphere is always stressful.. that anytime they ask employees that not need your services that's reason they give contract base job for 6 month or 3 month or 1 year so they are free to leave employee
My typical day starts at 10 am.This includes constant communication with clients through email and phone.
I have learnt that you have to enjoy what you are doing and you will find your work pleasing to do.
The hardest part of the job is being able to manage and understand different clients needs and moods on different days.
The most enjoyable part of my job is how friendly my colleagues are and how encouraging and motivating the leaders are.