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Client Services Professional - job post

AgileOne Global
Kraków, małopolskieZdalnie
Pełny etat

Opis stanowiska

Wymiar pracy

  • Pełny etat

Świadczenia

Na podstawie pełnego opisu stanowiska

  • Ubezpieczenie na życie
  • Prywatna opieka medyczna
  • Pakiety i karty sportowe

Pełny opis stanowiska

Job ID6280

AgileOne designs and develops global workforce and procurement solutions for Fortune 1000

companies. Our focused and consultative approach provides solutions that streamline business processes and deliver efficiencies to human resources, procurement, and suppliers. Whether our customers are looking for programs to manage their flexible or direct hire workforce, or integrating technologies to capture and manage suppliers across an organization, we customize solutions that deliver cost savings, risk mitigation, vendor management, employment alternatives, and industry best practices.

As our organization grows, we develop our Client Services Professional and are looking for an additional team member to support our Irish pharmaceutical client.

Working hours: Monday–Friday, 10:00–18:00 CET (aligned with Irish business hours)

Your responsibilities:

  • Act as liaison between Client and staffing partners on requirement issues while maintaining the integrity of our Service Level Requirements
  • Ensure job requisitions have adequate candidates and filled in a timely fashion
  • Screen candidate resumes as needed, for skills match and quality, and short list submissions for manager’s review
  • Follow up on new contingent worker on-boarding requirements and coordinate with suppliers and client managers as needed
  • Take the initiative to meet with hiring managers to assess job openings and share important details with approved suppliers to help them succeed
  • Manage weekly timecard approval process and act as point of contact for administrative systems tasks between Client, staffing partners, and Corporate IT Team
  • Collaborate with account reconciliation analyst and corporate billing to ensure the timely delivery of invoicing, by completing all tasks involved in the invoice process by the approved deadlines
  • Coordinate and compile the collection of supplier data and information sheets for supplier set up in the system
  • Set up new client users, embedded workers, job titles, and other system data elements as needed
  • Ensure project documentation is updated and archived weekly and can be retrieved for audit, review, and legal purposes

Our requirements:

  • Minimum 3+ years of related experience within the staffing industry, i.e. recruiting, coordinator, supplier management, customer services or other client relationship management
  • Fluent English
  • Excellent written and verbal communication skills
  • Experienced at working in a team work environment while possessing the ability to work independently
  • Ability to analyze, and interpret general business periodicals, or governmental regulations
  • Ability to write reports, business correspondence, and procedural manuals
  • Ability to present information effectively to groups of managers, clients, customers

What we offer:

  • A collaborative, international work environment with a global leader in MSP/VMS services
  • Competitive salary and benefits package
  • Mental wellbeing program, LuxMed medical coverage, life insurance, Multisport card, and Nectar points
  • Pension scheme and employee referral awards

.

Normal daytime business hours Monday through Friday
Europe/Warsaw
Monday
Tuesday
Wednesday
Thursday
Friday
Pay Min:-Pay Mid:-Pay Max:Polish Zloty

Grade:Global

This position has no additional compensation.

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